Operations Coordinator

Job Description

Job Description

Thank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group dedicated to fostering diversity, equity, and inclusion in healthcare. We proudly serve a diverse community of over 55,000 patients at four locations throughout the Pioneer Valley.

Valley Medical Group is looking for an Ops Coordinator to work in our Northampton Health Center. If you are looking for a dynamic environment, this is your opportunity! 

Position: Ops Coordinator

Location: Northampton, MA

Hours: 40 hours, Monday-Friday generally between 8:00am – 5:00pm. Hours may vary depending on department needs. Exact schedule to be discussed at time of interview.

Coordinates and manages facility and 1st level IT issues, utilizing appropriate vendors, internal resources and cost-effective avenues. Provides administrative support to the Health Center, and collaborates with Facility and IT Managers to achieve desired outcomes. Reporting directly to the Health Center Manager and indirectly to the Facility and IT Managers.

Job Responsibilities:

• Maintaining asset inventory including office supplies, maintaining office conference room calendars, designing printed materials
• Coordinating in service programs, luncheons and meetings
• Coordinates the Emergence Fire & Prevention Plan and conducts fire drills and training
• Responsible for the verification and preparation of the daily deposit, maintaining petty cash, and month end cash report.
• Troubleshoot minor computer, software and hardware issues and escalate as needed and monitor internal trouble tickets.

Required Qualifications:  

• High School Diploma or GED 
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent accuracy and attention to detail
• Strong communication skills; verbal and written
• Must have a clean driving record

Additional Preferred Qualifications:

• Project Management certification
• A minimum of 3 years of help desk experience with Microsoft Office products (software) including hardware knowledge for peripherals
• Knowledge of networking, wireless devices

If you do not meet all of the preferred qualifications, we strongly encourage you to apply and/ or inquire. We often have multiple open positions and could consider you for another opportunity with our organization.

Valley Medical Group offers: 

• Medical, Dental & Vision Plans
• 401(k) Plan with Company Match
• Health Savings Account & Flexible Spending Account
• Generous Paid Time Off 
• 7 Paid Holidays 
• Company-Paid Long-Term Disability Insurance
• Company-Paid Life Insurance 
• Voluntary Life, Accident and Critical Illness Insurance Options
• Company Wellness Program 
• Employee Assistance Program
• Free On-Site Parking

We Value Employee Engagement and Inclusive Practices

Valley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool. We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment. 

Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace.