Financial Aid Counselor

Job Title: Financial Aid Counselor Department: Student Financial Services Campus Location: Main Campus FLSA Status: Nonexempt/ Hourly Position Type / Work Schedule 2080 Hours per year 12 Months per year 40 Hours per week (Estimated) About Us At Colorado College, 2,100 students learn and live on our beautiful 99-acre campus in downtown Colorado Springs. We attract top students seeking new perspectives with an array of experiential learning opportunities possible only in an immersive learning environment. Here, students take only one class at a time to facilitate deep exploration of a topic. We call this the Block Plan. This unique approach allows members of our campus community to share a rhythm of experience as we work together to fulfill our mission. Job Summary The Student Financial Services (SFS) Counselor provides comprehensive financial aid counseling and administration for prospective and current students and families, helping them understand college affordability, financial aid eligibility, application requirements, and available resources. Manages assigned financial aid processes and special populations, reviews student records and documentation to determine eligibility and identify required follow-up, and provides proactive outreach to students who need additional assistance completing the financial aid process. Applies federal, state, and institutional policies and regulations consistently and partners across Student Financial Services to ensure accurate, timely, and student-centered delivery of financial aid. Responsibilities Financial Aid Counseling & Student Account Support Advise and counsel prospective and current students and families regarding financial aid eligibility, application requirements, financing options, regulatory requirements, and student account impacts. Research and resolve complex financial aid and student account concerns, explain the interaction of aid, charges, payments, and refunds, and identify matters requiring additional review, professional judgment, or specialized functional support. Financial Aid Application Review & Verification Review financial aid applications, supporting documentation, and student records for accuracy, completeness, and consistency; resolve conflicting information and identify additional documentation or follow-up required to determine eligibility. Complete assigned financial aid processing, revisions, and disbursement-related work in accordance with federal, state, and institutional requirements and established procedures. Financial Aid Program Administration Administer assigned federal, institutional, private, and other financial aid programs and processes, ensuring accurate and timely awarding, disbursement, reconciliation, and ongoing program management. Responsibilities may include federal loan and grant administration and reconciliation, institutional grant programs, and management of the College’s portfolio of more than 450 endowed and departmental scholarship funds. Specialized Populations, Campus Partnerships, Outreach & Professional Development Serve as the financial aid resource for assigned student populations and program areas, which may include international students, student-athletes, first-generation students, students with high financial need, and students participating in study abroad. Develop effective working relationships with campus partners, provide proactive outreach and individualized support, and represent Student Financial Services through informational sessions, campus programs, and other outreach activities. Maintain current knowledge of applicable financial aid regulations, institutional policies, and industry practices through ongoing professional development and, as appropriate, participation in state, regional, and national professional activities. Minimum Qualifications High School Diploma or GED 2 years of experience in a related field One year of relevant work experience may be substituted for one year of required education (OR) one year of relevant academic coursework beyond the minimum requirement may be substituted for one year of required professional experience. Preferred Qualifications Applicants are welcome to apply even ifyoudo not meet the preferred qualifications.We value diverse perspectives and encourage individuals with a genuine interest in the role tosubmittheir applications. Other Position Details Does not supervise others Position will not drive CC vehicles Note Colorado College anticipates hiring up to two employees for this position. In alignment with our commitment to reduce potential bias in hiring, applicants may redact any information that discloses their age, date of birth, or dates of attendance/graduation from educational institutions on resumes, certifications, transcripts, or other application materials. There will be no penalties for the omission of such information. Anticipated Hiring Salary Range $23.08 to $27.70 per hour What We Offer As part of the total compensation for Staff and Faculty roles, we offer a competitive benefits package including: Medical, Dental, and Vision Insurance Paid vacation and sick time - accrual of 0.085 vacation hours for each hour worked and 0.0462 hours of sick time for each hour worked Paid seasonal breaks and holidays 403(b) retirement plans where employees contribute 5% of pay and CC contributes 10% Tuition benefits for employee and eligible dependents Public Service Loan Forgiveness (PSLF) Assistance Program Wellness benefits include free access to the sports center, swimming pool, arts and crafts, outdoor programs, and financial consultants Benefits and Wellness Information Please refer to our Benefits Page Accommodation Statement In compliance with the Americans with Disabilities Act (ADA), the Rehabilitation Act of 1973, and Colorado College’s policies, if you have a disability and would like to request accommodations to support your application or interview process, please contact Human Resources at View email address on click.appcast.io as early as possible. Positions may close on the listed deadline or, if posted as continuous, may close without prior notice. E-Verify Information This organization participates in E-Verify. For more information, visit Leave Information Please refer to #J-18808-Ljbffr