Order Entry Associate

Order Entry Associate The Order Entry Associate plays a key role in accurately entering and processing customer orders while supporting a busy, professional office environment. In this position, you set up and maintain customer accounts, verify all order details before release, and ensure that pricing, part numbers, routing instructions, and special requirements are correct. You provide exceptional customer service and administrative support, assist with invoice-related activities, and help maintain organized records and documentation. This role is ideal for someone who is detail-oriented, comfortable multitasking, and enjoys working in a fast-paced setting where accuracy and reliability are highly valued. Responsibilities Enter and process customer orders accurately and efficiently using established systems and procedures. Set up, update, and maintain customer accounts to ensure all information is current and complete. Review and verify account information, pricing, part numbers, and order requirements before releasing orders. Interpret and apply routing instructions and special customer requests to each order. Process and distribute order confirmations in a timely and professional manner. Support invoice-related activities, including assisting with invoice generation and resolving basic discrepancies. Provide responsive customer service and administrative assistance via phone, email, and in person as needed. Maintain accurate records and documentation for orders, customer accounts, and related office activities. Meet established deadlines and productivity expectations while maintaining high levels of accuracy. Collaborate with team members to support multiple office functions, including order processing, invoicing, reception, and customer service. Assist with general office responsibilities as needed to ensure smooth daily operations. Essential Skills 35 years of experience in order entry, order processing, or clerical support roles. Proven experience processing customer orders and verifying order details for accuracy. Strong proficiency with Microsoft Excel, Word, and Outlook. Ability to type at least 45 words per minute with high accuracy. Experience setting up and maintaining customer accounts in office or ERP systems. Demonstrated attention to detail with the ability to identify and correct errors quickly. Strong multitasking abilities and comfort handling multiple orders and tasks simultaneously. Ability to work effectively in a fast-paced environment while consistently meeting deadlines. Additional Skills & Qualifications Experience with NetSuite or similar ERP systems is preferred. Experience supporting customer service functions in an office or call-based environment. Invoice processing knowledge and familiarity with basic accounts payable activities. Understanding of routing and shipping instructions and how they apply to customer orders. Reception or front-office experience, including greeting visitors and handling incoming calls. Strong organizational and prioritization skills with the ability to manage competing demands. Excellent written and verbal communication abilities for interacting with customers and colleagues. Ability to wear multiple hats within a small team environment and shift between tasks as needed. Comfort working independently with minimal supervision while maintaining accountability for results. Work Environment This is a full-time, onsite position in a professional office setting. The schedule is Monday through Friday, from 8:30 AM to 5:00 PM. You join a collaborative team of approximately 30 employees, where team members often support multiple functions including order processing, invoicing, reception, and customer service. The environment is fast-paced yet supportive, with opportunities to contribute across different administrative areas. The dress code is professional business attire, with dress-down Fridays providing a more casual end to the week. The organization offers a comprehensive benefits package, including health coverage with medical premiums paid at 100%, low copays for doctor, specialist, and urgent care visits, as well as affordable dental and vision options. Upon conversion to permanent employment, you receive six paid holidays and accrue paid time off at a rate of approximately two hours per week, with the option to roll over or cash out unused time at the end of the year. Job Type & Location This is a Contract position based out of North Miami Beach, FL. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in North Miami Beach, FL. Application Deadline This position is anticipated to close on Jul 24, 2026.