Business Support Specialist

Job Description

Job Description

Who We Are  

At C.A. Carlin, we take brands to new heights. We are one of the leading privately held sales agencies in the industry. Thanks to nimble growth and associations with our operating partners, C.A. Fortune and C.A. Ferolie, we have built brand value that is unlike any other in the CPG industry.   

Since our start in 1962, we have built industry relationships on the foundation of trust and action. We turn information into insight. We convert insight into programs. We drive programs that consistently deliver results to our clients, on their timeline.   

We have more than 300 associates and multiple offices throughout the country. We represent top brands in many categories such as confection, snack, grocery, beverage, frozen, dairy etc.  

About the Role  

The Business Support Specialist plays an integral role supporting our sales team, client relationships, and retail partner relationships. You'll provide administrative and project support across sales presentations, client business reviews, data preparation, customer forms, and system maintenance, helping our sales team move fast and deliver for our clients. 

Work Location  

Eden Prairie, MN – Hybrid 3 days in office with flexibility for client meetings 

What You'll Do  

• Support the sales team with tasks as directed, including sales presentations and sell sheets 

• Manage customer daily inquiries and serve as a communication link between clients and the team 

• Coordinate programs and pull together sales data reports 

• Prepare customer forms, including new item forms, promotional forms, and price increase forms 

• Maintain customer systems and ensure data accuracy 

• Create internal marketing materials to support the sales team 

• Ensure sales materials — samples, sell sheets, specifications, IRCs, and more — are available and stocked 

• Take on additional projects and deadlines as assigned by customers or the sales team 

What You'll Bring  

• 0–3 years of professional experience, ideally in consumer-packaged goods 

• Understanding of the food and beverage distribution network and retail landscape 

• Extremely organized and detail-oriented, with a drive to see tasks through to completion 

• Strong written and verbal communication skills 

• Demonstrated ability to meet deadlines in a fast-paced environment 

• Proven ability to build and maintain strong, effective relationships with clients, customers, and colleagues 

• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat 

Compensation & Benefits  

The anticipated base rate range for this role is $22.00/ hour - $31.00/ hour on a 35-hour work week, depending on experience, qualifications, and location. 

We also offer a comprehensive benefits package, including: 

• 16 days of PTO 

• 11 paid company holidays per year 

• 2 paid volunteer days per year 

• 3 months fully paid parental leave, regardless of gender 

• Medical, dental, and vision coverage 

• Paid company life insurance 

• 401(k) with company match 

• Summer hours — half-day Fridays from Memorial Day through Labor Day 

• Work-from-home flexibility 

 

Come As You Are

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.