Front Office Manager

Job Description

Job Description

Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall beds, garage cabinetry, and more. We are looking for a motivated, organized, and detail-oriented individual with strong leadership skills and a passion for providing superior customer service.

• Paid training and ongoing professional development (certifications, courses,...etc.).
• Paid holidays and paid time off.
• Health and retirement benefits. Not available at all locations.
• Open door policy with your manager.

• Coordinate designers appointment calendars and schedule follow-ups in our CRM.
• Coordinate administrative functions and support sales, production, and installation teams.
• Greet visitors and ensure a welcoming environment.
• Manage customer inquiries and provide timely, solution-oriented responses.
• Assist with paperwork, data entry, and maintaining office records.
• Train and supervise front office staff as needed.

• No degree is needed.
• We are looking for candidates with strong organizational skills.
• Friendly, customer-focused attitude with a professional demeanor.
• Proficient in computer applications and Microsoft Office software.
• Skilled in coaching front desk staff to deliver exceptional customer service.
• Managerial experience. Minimum of 1 - 2 years.

• Closets by Design is a nationally recognized leader in home organizing systems.
• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

• Serve Others
• Be a Problem Solver
• Trust the Process