Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Services Agent

HRI Hospitality

Guest Services Agent

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

The Barnett, located in the Warehouse District, is where extraordinary service meets the vibrant pulse of New Orleans. Housed in a beautifully restored art deco building with 234 rooms. Our contemporary rooms and suites, rooftop pool and five exceptional dining outlets, will infuse your stay with Southern hospitality, live music, and eclectic flavors for a true sense of place.

The Guest Services Agent is responsible for delivering excellent customer service by welcoming guests, assisting with check-in/check-out, and responding to guest needs to ensure a positive stay experience.

Minimum Requirements
  • High school diploma preferred.
  • Previous hospitality or customer service experience preferred.
  • Experience with hotel Property Management Systems (PMS) a plus.
Skills and Knowledge
  • Strong customer service and communication skills.
  • Ability to multitask in a fast-paced environment.
  • Basic computer and data-entry proficiency.
  • Problem-solving and conflict-resolution ability.
  • Professional, friendly, and welcoming demeanor.
Job Duties and Responsibilities
  • Greet, register, and check guests in/out efficiently and courteously.
  • Respond to guest inquiries, requests, and concerns promptly and professionally.
  • Handle payments, room assignments, and reservation changes accurately.
  • Communicate with housekeeping and maintenance to ensure timely room readiness and service needs.
  • Maintain a clean and organized front desk and lobby area.
  • Willingness to work varied shifts, including weekends and holidays.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job?related requirements.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Services Agent in New Orleans, LA vacancy
  •  ...Description Job Description Description: Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one....  ...and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon... 
    Suggested
    Full time
    Part time
    Work at office
    Local area
    Night shift
    Afternoon shift

    Bentley Legacy Group

    New Orleans, LA
    a month ago
  •  ...Job Description Job Description Principle Responsibilities/Position Purpose: Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as... 
    Suggested
    Work at office
    Immediate start

    Hilton New Orleans Airport

    Kenner, LA
    28 days ago
  •  ...Description Job Description We're hiring Desk Agents for Five O Fore in New Orleans, LA!...  ...passion for hospitality and customer service, there's an exciting new opportunity for...  ...interpersonal skills. Desk Agents receive and seat guests at the restaurant facility, while... 
    Suggested
    Part time
    Second job
    Work at office
    Flexible hours
    Weekend work

    Five O Fore Golf

    New Orleans, LA
    12 days ago
  •  ...Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities include:... 
    Suggested
    Flexible hours
    Shift work

    Royal Lahaina Resort

    New Orleans, LA
    1 day ago
  •  ...mystery of New Orleans. Enjoy newly renovated accommodations and the flawless service of a professional, courteous staff that knows how to take care of everything. Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service... 
    Suggested
    Hourly pay
    Worldwide
    Flexible hours
    Shift work

    The Riverfront Hotel

    New Orleans, LA
    8 days ago
  •  ...and growing fast. An epic blend of full-service and focused hotels in major cities,...  ...value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight...  ...Orleans is looking for a Guest Services Agent (GSA). The GSA is responsible for consistently... 
    Temporary work
    Seasonal work
    Work at office
    Local area
    Shift work
    Weekend work
    Day shift
    Afternoon shift

    Sonesta International Hotels

    New Orleans, LA
    2 days ago
  •  ...eighth largest hotel company in the United States, offering a diverse portfolio of full‑service and focused hotels across 1,000+ properties in eight countries. Job Title Guest Services Agent (GSA) Job Summary The GSA consistently delivers results that contribute to the... 
    Temporary work
    Seasonal work
    Work at office
    Local area
    Shift work
    Weekend work
    Day shift
    Afternoon shift

    Sonesta International Hotels

    Harahan, LA
    4 days ago
  •  ...Guest Services Agent Sonesta ES Suites New Orleans is looking for a Guest Services Agent (GSA). The GSA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering... 
    Temporary work
    Seasonal work
    Work at office
    Local area
    Shift work
    Weekend work
    Day shift
    Afternoon shift

    Sonesta International Hotels

    New Orleans, LA
    2 days ago
  •  ...Job Summary The Guest Service Agent is responsible for ensuring smooth check‑in and check‑out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries... 
    Work at office
    Flexible hours
    Afternoon shift

    Stonebridge Companies

    Harahan, LA
    4 days ago
  •  ...Job Identification: 209766 Job Category: Guest Services, Operations, and Front Office Job Schedule: Full time Salary: 16.00 Equal Opportunity Employer: EOE, including disability/vets Responsibilities Deliver a warm welcome: Greet guests upon arrival and complete the check... 
    Full time
    Local area
    Flexible hours

    Hilton

    Harahan, LA
    4 days ago
  •  ...Job Description Job Description Description: Job Title: Guest Service Representative Job Summary: The Guest Service Agent is responsible for providing exceptional customer service to hotel guests and visitors, serving as a host and concierge, ensuring a memorable... 
    Work at office
    Local area

    Dreamscape Hosptality

    New Orleans, LA
    23 days ago
  • A prestigious hotel company in New Orleans is looking for a Guest Service Representative to provide exceptional customer service to guests. The role includes checking guests in and out, managing reservations, and assisting with local information. Candidates should possess... 
    Local area

    Dreamscape Hospitality

    New Orleans, LA
    2 days ago
  • Legends Global is seeking a part-time ADA Facilitator in New Orleans to assist guests with disabilities at the Mercedes-Benz Superdome and Smoothie King Center. Responsibilities include providing mobility assistance, escorting guests, and delivering lost items to Guest... 
    Part time
    Night shift
    Weekend work

    Legends Global

    New Orleans, LA
    3 days ago
  •  ...Spa Concierge, you are the first impression of the spawelcoming guests, confirming details of their visit, and guiding them through...  ...check-out; its about creating memorable moments, supporting our service team, and driving spa performance. We offer hourly pay plus commission... 
    Hourly pay
    Part time

    The Woodhouse Day Spa - Baton Rouge, New Orleans & Slidell

    Metairie, LA
    2 days ago
  •  ...the night shift, ensuring a smooth and efficient process for our guests. This role requires strong organizational skills, attention to...  ...financial reporting. - Excellent communication and customer service skills. - Ability to work independently and manage time effectively... 
    Work at office
    Night shift

    Dreamscape Hosptality

    New Orleans, LA
    20 days ago
  •  ...Come join our team and let's get this party started! Position Summary The door person ensures the safety and security of all our guests and staff, and to make sure the customers' nights are fun and exciting. You will play a key role in the operation of our entire... 
    Night shift

    Briggs Management LLC

    Chalmette, LA
    2 days ago
  • $15 per hour

     ...Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in...  ...and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping problems... 
    Hourly pay
    Full time
    Part time
    Local area
    Immediate start
    Remote work
    Flexible hours

    Compass Group

    Marrero, LA
    3 days ago
  •  ...Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment... 
    Full time
    Remote work

    Marriott

    Metairie, LA
    9 days ago
  • $2,000 per month

    Career Opportunities with Laketown Village Residential Care and Memory Care Careers At Laketown Village Residential Care and Memory Care Current job opportunities are posted here as they become available. Department: LAKETOWN VILLAGE RESIDENTIAL CARE AND MEMORY CARE Do...
    Daily paid
    Flexible hours

    Laketown Village Residential Care and Memory Care

    Kenner, LA
    4 days ago
  •  ...ensuring every room is spotless, inviting, and ready to welcome guests. Your attention to detail helps define the quality of our brand...  ...all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness... 

    Crestline Hotels & Resorts

    New Orleans, LA
    4 days ago
  • $16 per hour

     ...MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a...  ...missing inventory and supplies to Supervisor Perform weekly guest services cleans as directed Assist in maintaining the cleanliness... 
    Immediate start

    MasterCorp

    Metairie, LA
    5 days ago
  • Laketown Village Residential Care and Memory Care in Kenner, Louisiana is looking for a dedicated Housekeeper to join their team. The ideal candidate will have a passion for serving seniors, ensuring cleanliness in resident areas, and maintaining a welcoming environment...
    Flexible hours

    Laketown Village Residential Care and Memory Care

    Kenner, LA
    4 days ago
  • $11 per hour

     ...a division of Compass Group USA, provides specialized support services to the healthcare industry, including Environmental Services, Patient...  ...as needed. Realigns furniture and amenities. Responds to guest queries and housekeeping requests. Addresses spills and broken... 
    Hourly pay
    Full time
    Immediate start

    Compass Group Poland Sp. z o.o.

    Harahan, LA
    4 days ago
  • $9 per hour

     ...Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining...  ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as... 
    Full time
    Local area
    Shift work
    Day shift

    Healthcare Services Group

    Marrero, LA
    3 days ago
  • $13.5 per hour

     ...supervision. Hourly Pay Rate: $13.50 Job Duties Maintains VCT Floors and carpet floors according to Environmental Services standards. Maintains Environmental Services closets and equipment in a clean aseptic and orderly manner. Exhibits... 
    Hourly pay
    Local area
    Flexible hours

    Flag Star Nursing

    Harahan, LA
    4 days ago
  •  ...cleaning supply inventory, reporting issues to the Property Manager, and taking pride in creating a clean and welcoming environment for guests. Key Responsibilities: Clean the resort office, public restrooms and pool areas including mopping, dusting, vacuuming and... 
    Temporary work
    Casual work
    Work at office
    Local area
    Flexible hours
    Shift work

    Applebrook Homes LLC.

    New Orleans, LA
    5 days ago
  •  ...Job Description POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions... 

    Marriott International Inc

    Metairie, LA
    3 days ago
  • $13.5 per hour

     ...Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in...  ...and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping problems... 
    Hourly pay
    Full time
    Part time
    Local area
    Immediate start
    Flexible hours

    Compass Group

    Metairie, LA
    3 days ago
  •  ...Housekeeper FLSA: Non-Exempt Job Summary: The Hotel Housekeeper is responsible for maintaining cleanliness and orderliness in guest rooms, public areas, and back-of-house spaces. The role ensures that all guests have a pleasant and comfortable stay by providing... 
    Full time
    Shift work

    Dreamscape Hospitality

    New Orleans, LA
    3 days ago
  • $11 per hour

     ...health care or hospitality setting preferred. Skills and Abilities: Enjoy serving seniors. Demonstrates excellent customer service and hospitality. Demonstrates trustworthiness and dependability. Ability to work efficiently and effectively with little to... 
    Temporary work
    Part time
    Relief
    Flexible hours

    Volare Health, LLC

    New Orleans, LA
    more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Services Agent. Be the first to apply!