GSC: Senior Control Manager (CTO Infrastructure - Enablement Lead)

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Your career opportunity The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite by ensuring efficient and effective risk and control management. We do this by providing operational risk and control expertise, specialist technical knowledge and a deep understanding of the businesses and functions we serve. Key activities include implementation and oversight of the Group’s Risk Management Framework, ongoing and targeted controls assessments, implementing and maintaining robust risk governance, and championing a proactive risk culture. GCIO CCO works closely with partners across all lines of defence and is responsible for maintaining positive relationships with our regulators and external partners. What you’ll do Partner with the GCIO CCO function to oversee the risk and control portfolio related to the services CCO CTO provides to the Group. Lead a specialist control team within the GCIO Chief Control Office (GCIO CCO) Function that directly supports the Technology Infrastructure area of the Chief Technology Office within HSBC, who own the design of controls for the Bank: Configuration Baselines, Evergreening/Obsolescence, IT Asset Management, Capacity Management, IT service Acceptance, and manage infrastructure compliance with a wider set of controls such as Third Party and various Cyber requirements. Act as trusted advisor for senior management by partnering to manage their operational risk i.e., risk assessments, control environment, issues management, audits. Promote accountable risk and control decision‑making based on quality data and analysis, actively challenging poor, inefficient or excessive controls, related tasks and behaviours. Provide specialist risk and control knowledge and insights, leading efforts to continuously improve the control environment and monitoring of risk, including behaviours Advise and designing process and controls in a commercially viable, practical and effective manner. Identify trends to anticipate future developments in the risk and control environment. Influence and shape the development and implementation of future‑fit risk management and regulatory frameworks. Provide Senior Management with updates on any relevant changes to policy or projects related to operational risk that have an impact on their area of responsibility. What you need to have to succeed in this role At least 5 years of hands‑on experience within IT infrastructure and technology control capabilities either directly or as a 1/2/3LOD control management function. Previous experience leading teams required with remote team leadership experience preferred. At least 5 years of hands‑on experience and subject matter expertise in management of operational risk, non‑financial risk and/or technology & cyber risk. Experience across Data, IT, Risk Management, and / or Audit roles requiring management of diverse risk types is desirable. Previous experience of identifying, defining and solving problems that have impact on your work or the wider business. Financial Services or other highly regulated industry experience/exposure is preferred. Strong communication skills to influence and challenge stakeholders. Experience dealing with regulatory bodies engagement. Active industry recognized certificates will be an asset, e.g. CISA, CISSP, CRISC, CCSP etc. What we offer The pay range for this role is 21 141 PLN – 31 708 PLN (monthly, gross). Additional car allowance in the amount of 4 786 PLN (monthly, gross). Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance. We offer a comprehensive and competitive package of benefits covering healthcare, family‑friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing. Additional bonuses for recognition awards Multisport card Private medical care Life insurance One‑time reimbursement of home office set‑up (up to 800 PLN). Employee assistance program Additional contributions to PPK scheme Corporate parties & events CSR initiatives Nursery discounts Financial support with trainings and education Social fund Free parking Recruitment Process Online behavioural test (for external candidates only) Telephone screen (for external candidates only) Interview with the hiring manager #J-18808-Ljbffr