Travel Consultant, University Business Travel - University of Notre Dame

Travel Consultant, University Business Travel

TKO Group Holdings, Inc. is a premium sports and entertainment company. TKO owns iconic properties including UFC, WWE, and PBR. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG and On Location.

The Travel Consultant, University Business Travel primary role will be booking domestic and international travel using the Sabre reservations system for the campus staff and faculty of the University of Notre Dame.

Essential Functions & Responsibilities:

• Book domestic and international reservations for air, ground, hotel, and rail for the campus faculty and staff travel.
• Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.
• Protect client data and actively comply with both our company and client's PCI policies.
• Always maintain client confidentiality regarding data and travel.
• Promote the client's travel program policies, negotiated contracts, and preferred vendors. Apply discount programs appropriately.
• Knows and properly uses airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts.
• Remain informed of all airline rules and regulations, stay current with Sabre updated technology, and airline program updates.
• Achieves individual and contractual service level goals related to productivity.
• Must be able to come to work promptly and regularly 8am 5pm EST.
• Must be able to take direction, be professional, and work together with other team members.
• Must be able to create thoughtful and well-considered replies especially in situations where accuracy and details are crucial, and diplomacy and professionalism are required.

Qualifications:

• 3 + years travel consultant experience using the Sabre GDS to include group and international travel.
• Knowledge of general office PC-based programs, including Microsoft Office Suite.
• Knowledge of Concur Travel preferred.
• Strong judgment and decision-making skills.
• Exceptional communication skills both written and verbal.
• Ability to work professionally and independently in an on-campus office, while being part of a larger team at Anthony Travel.
• Ability to work Monday Friday 8am-5pm EST.

Core Values:

• As the leading experiences company in the world, we strive to be the most innovative and passionate the best of the best. We uphold these values in our quest for excellence:
• Exceed all service expectations with our customers, partners, and each other.
• Create value by enriching people's lives.
• Do the right thing and bring others along with us always.
• Propel the power of diversity in thought, team, and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team's entrepreneurial spirit.
• Exude respect and gratitude treat others as you want to be treated.