Lead Expediter

Company description Green Top Farms is a New York-based food service company specializing in farm-fresh meals for enterprise workplace dining and corporate catering. We partner with leading companies to deliver elevated daily dining and hospitality experiences, using seasonal ingredients and thoughtful operations to create consistent, high-quality service at scale. Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, tastier food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most. Job description Position Overview The Lead Expediter is a commissary-based role responsible for expediting orders from our central production kitchen, ensuring that all items are packed accurately, labeled correctly, and prepared properly for shipment to client locations. This role is the critical link between kitchen production and outbound logistics, ensuring that every order leaves the commissary complete, on time, and to the highest standards of quality and accuracy. We are looking for a candidate who is: Highly detail-oriented with strong quality control and order verification instincts Calm and effective under pressure during high-volume order processing and packing A strong communicator who coordinates between the kitchen, packing, and logistics teams Committed to food safety, proper packaging, and shipment accuracy The ideal candidate has strong kitchen or commissary knowledge, an eye for detail, and the organizational skills to keep order fulfillment running smoothly during peak production periods. Responsibilities Order Expediting & Quality Control (45%) Make sure every order leaves complete and correct. Review and verify all outbound orders against order tickets and packing lists for accuracy and completeness Inspect all packed items for quality, proper portioning, labeling, and temperature compliance before shipment Manage the timing and flow of order fulfillment to ensure all shipments are packed and staged on schedule Communicate order specifications, special dietary requirements, and modifications clearly to kitchen and packing staff Leadership & Packing Coordination (25%) Lead the pick & pack team and keep orders moving. Lead the pick & pack team to work efficiently and effectively Coordinate with kitchen production and logistics teams to ensure orders are properly re-thermed, packed, and ready for dispatch Oversee proper packaging methods, including correct containers, insulation, and temperature controls for transit Organize and stage completed orders by route, delivery time, and client location for efficient loading Coordinate with the delivery team to ensure timely shipment from the commissary Food Safety & Compliance (20%) Keep every shipment safe and up to standard. Ensure all food leaving the commissary meets GTF quality, packaging, and labeling standards Monitor food temperatures during packing and ensure proper cold chain management for transit Support compliance with food safety protocols, FDA and USDA regulations, and sanitation standards in the commissary Maintain clean, organized packing and staging areas throughout production Inventory & Operational Support (10%) Keep the commissary stocked and running smoothly. Track and communicate inventory levels of packaging supplies, containers, and labels Flag order discrepancies, shortages, or production issues to kitchen leadership promptly Take on additional responsibilities as needed to support smooth daily commissary operations Required Qualifications 2 to 4+ years of experience in a commissary kitchen, food production, or high-volume food packing environment Strong knowledge of food packing, portioning, labeling, and shipment preparation Excellent communication and organizational skills Ability to remain calm, focused, and effective during high-volume order fulfillment A commitment to personal accountability and continuous learning Food Handler’s certification or willingness to obtain Preferred Qualifications Experience in commissary operations, central kitchen production, or high-volume food distribution Previous expediting, warehouse, or order fulfillment leadership experience Familiarity with inventory management or order tracking systems Knowledge of food safety regulations, cold chain management, and NYC Department of Health requirements Key Competencies Quality control and attention to detail Order accuracy and thoroughness Cross-team coordination Food safety and cold chain awareness Adaptability and problem-solving Role Details Title: Lead Expediter Job Type: Full-time, Hourly Location: Onsite, GTF Commissary (Brooklyn, NY) Schedule: Monday through Friday; early morning start times; occasional weekends as needed Reports to: Commissary Kitchen Manager Compensation: $22–25/hour + bonus eligibility through our Green Shares employee bonus program Benefits Medical insurance Sick leave Paid time off that increases with tenure 401(k) Daily family meal Potential for bonuses through our Green Shares employee bonus program Eligibility and details subject to company policy Equal Opportunity Statement Green Top Farms is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and for religious observances, in accordance with applicable laws. Compensation this position is: hourly, $20/hr +