Registered Nurse (RN Triage & Support)

Registered Nurse (RN) - Triage and Support

Axia Women's Health is the nation's largest community-based, integrated women's health network in the country serving women throughout New Jersey, Pennsylvania, Indiana, and Kentucky. At its core, Axia Women's Health is a community of over 400 providers across nearly 150 locations committed to providing a more caring, connected, and progressive health care experience for women. Its rapidly growing network spans OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. Axia Women's Health has been recognized as the #1 Physician Practice for Women's Health by Castle Connolly and certified as a Great Place to Work for five consecutive years.

We are currently recruiting for a Registered Nurse (RN) - Triage and Support for NEPA GYN in Pittston, PA.

The Registered Nurse – Triage & Support is responsible for delivering high-quality nursing support across clinical communication, patient triage, and coordination of care. This role ensures timely and accurate clinical guidance to patients, supports provider decision-making, and facilitates patient care through both direct and indirect nursing functions.

Essential Functions:

• Responds to patient inquiries via phone and electronic messaging, providing clinical triage and guidance in accordance with established nursing protocols.
• Accurately documents symptoms, nursing assessments, advice given, and patient responses in the EMR.
• Communicates results of laboratory and imaging tests as directed by the provider, including patient education and follow-up instructions.
• Collaborates with physicians and advanced practice providers to determine appropriate clinical actions based on patient concerns and symptoms.
• Processes medication refill requests in accordance with provider direction and practice protocols.
• Supports care coordination by managing patient follow-up needs, referral communications, and scheduling logistics.
• Performs nursing tasks such as vital signs, injections, and phlebotomy as needed to support patient care delivery.
• Maintains awareness of and adherence to clinical policies, procedures, and protocols to promote consistent and safe patient care.
• Participates in quality improvement initiatives and contributes to a positive team-based care environment.

Skills:

• Strong clinical assessment and decision-making skills
• Proficiency in documenting within an electronic medical record (EMR) system
• Excellent communication and interpersonal skills
• Ability to manage competing priorities and function in a fast-paced environment
• Competency in phlebotomy and standard nursing procedures

Education and Experience:

• Graduate of an accredited nursing program required
• Must hold current and unrestricted Registered Nursing license applicable to care center's location(s)
• Minimum of 1 year experience in an outpatient clinical setting preferred
• Phlebotomy experience required
• CPR certification required
• Experience with eClinicalWorks EMR strongly preferred
• Familiarity with OB/GYN or women's health patient populations beneficial
• Understanding of lab order sets and CPT coding a plus
• Willingness to support at satellite locations if needed

Pay or shift range: $30 to $37 The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Full Time Benefits Summary:

• Full time benefit-eligibility beginning the first of the month after hire
• 401(k) with company match
• Generous PTO offering with additional time off for volunteering
• Choice of multiple medical insurance plans to best meet your needs
• Access to Axia providers at little to no cost through Axia's medical insurance
• Axia-paid life insurance, short term and long term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!

At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.