Remote Client Relations & Travel Support Coordinator
Travelbynight
About the Role
We are currently identifying candidates for remote opportunities that combine client relationship management customer support and travel planning .
Rather than focusing solely on making reservations this role emphasizes understanding client needs providing personalized service and maintaining relationships throughout the travel-planning process.
Typical Responsibilities
- Establish and maintain professional client relationships
- Learn about travelers preferences and priorities
- Research vacation and destination options
- Assist clients with planning and reservation details
- Provide timely responses to questions
- Communicate updates and important information
- Maintain organized records and follow-up
- Participate in ongoing training and professional development
- Continue building knowledge of destinations and travel products
Qualifications
- Strong interpersonal and communication skills
- Customer-focused mindset
- Good organization and time-management abilities
- Comfortable working independently
- Basic computer and online research skills
- Willingness to learn and complete training
- Reliable internet and computer access
Previous experience in customer service hospitality sales administrative support or client relations can be beneficial but travel industry experience is not required.
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