FLOOR SUPERVISOR

Job description:

Job Summary

The Floor Supervisor plays a crucial role in ensuring the smooth operation of the retail environment. This position is responsible for overseeing daily activities on the sales floor, managing staff, and maintaining high standards of customer service. The ideal candidate will possess strong leadership skills and a keen understanding of retail operations, including inventory control and team management.

Duties

• Supervise and coordinate daily activities of floor staff to ensure optimal performance and customer satisfaction.
• Manage inventory control processes, including stock management and replenishment to maintain product availability.
• Train, recruit, and develop team members to enhance their skills in retail sales and customer service.
• Monitor sales performance and implement strategies to achieve store goals.
• Ensure compliance with company policies and procedures while fostering a positive work environment.
• Assist customers with inquiries, providing exceptional service to enhance their shopping experience.
• Collaborate with management to address operational challenges and improve store efficiency.

Skills

• Strong time management abilities to prioritize tasks effectively in a fast-paced environment.
• Experience in retail sales is preferred, with a proven track record of meeting sales targets.
• Proficient in inventory control practices to ensure accurate stock levels.
• Excellent team management skills to lead and motivate staff towards achieving common goals.
• Familiarity with Hardware
• store operations is advantageous.
• Multilingual abilities are a plus, enhancing communication with diverse customer bases.

This role offers an exciting opportunity for individuals looking to advance their careers in retail management while making a significant impact on the customer experience and team dynamics.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.