Associate Production Engineer

Associate Production EngineerThe Production Technologies team is responsible for day-to-day Enterprise Technology Services solutions. The team collaborates with production/broadcast teams and creative groups with the guidance from the manager to ensure the broadcast / media engineering workflows are up and functional, manage hardware of control rooms as well as end user devices and provide onsite support for Disney Global Network infrastructure.The team supports the daily operations of media production, live shows, and broadcast/streaming delivery across multiple distribution channels. The team also gathers new system and network requirements, designs and documents implementation plans, and executes them to meet the evolving technology needs of the studio environment.This position is critical in supporting on-air productions at Hollywood Park ESPN to ensure seamless operation and support of Disney's enterprise technology solutions critical to production, broadcast, and creative workflows. This role provides dedicated technology support for knowledge workers and productions. This engineer will take guidance from a manager and senior engineers to provide daily broadcast operation support.Responsibilities and Duties of the Role:Provides production/creative workplace support including incident resolutions, change hypercare for production/creative systemsProvides asset management, patch/upgrade management for production shared machine, software installations/troubleshooting and general Q&A across PC, Mac, Smartphones, Tablets, and PeripheralsPerforms infrastructure management / maintenance tasksConference rooms supportPerforms user administrationsResponds to system/network outages, malfunctions and related technical problems and conduct diagnostic testing, and participate or collaborate with other teams in identifying/resolving the problemsOrganizes and executes office moves and asset reallocationsPerforms OS imaging tasks and maintains standards for all platforms for studiosPerforms preventative maintenance on all systems and equipment in order to ensure optimum performanceApplication deployment / management including Creative CloudEvent supportPrinter support for Studios & OfficesOn-Air afterhours/weekend support as scheduled*Basic Qualifications:Previous experience working as Help Desk/Desktop SupportExperience with IT Service ManagementGeneral networking and infrastructure knowledgeExceptional time management and organizational skillsCommunication skills to interact with both stakeholders and team membersStrong attention to detailAbility to multitaskAbility to work under pressurePreferred Qualifications:CompTIA A+Apple Certified Macintosh Technician (ACMT)Cisco Certified Technician (CCT)Endpoint management experienceJamf experienceApplication deployment/packagingRequired Education:Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experienceAdditional Information:*This team and this role support a 24/7 operationCandidates must be able and willing to work a flexible schedule based on business needs, including:NightsWeekendsHolidaysThe hiring range for this position in Los Angeles, CA is $73,100 to $98,000.00. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.About The Walt Disney Company (Corporate):At Disney Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.About The Walt Disney Company:The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.We will consider for employment qualified applicants with criminal histories consistent with applicable law.Apply Now Apply Later Current Employees Apply via My Disney Career Explore Location