FT Assistant Deli Bakery Manager

Primary Purpose Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Duties and Responsibilities Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates Daily management of labor (i.e., expected live) and the coaching of associates to achieve productivity expectation Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture Support the achievement of budgeted financial and operating results Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service while creating a positive shopping experience for customers Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations Control store's expenses through proper ordering, care for supplies and equipment Use and understand company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems; utilize the Average Cost Inventory System (ACIS) Ensure department appearance, quality, variety, workplace safety, food safety, and sanitation are consistently maintained Prepare and maintain Deli Bakery HMS schedules to provide extraordinary customer service at all times, with two‑week cycles Oversee ordering, receiving, preparation, conditioning and display of merchandise in accordance with policies and guidelines Observe and correct unsafe conditions that could cause associate or customer accidents Record and report all associate and customer accidents in accordance with established Food Lion procedures Monitor shrink and ensure inventory is accounted for; coach associates to recognize and prevent losses Ensure proper use of advertising and sales promotion materials applicable to the Deli Bakery HMS Adhere to all company guidelines, policies and standard practices Maintain security standards and a neat, well‑groomed personal appearance at all times in compliance with the dress code Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses All other duties as assigned Qualifications High school graduate or equivalent (preferred) Ability to lead and manage a team Strong understanding of store operations and merchandising techniques (preferred) Effective communication, customer service and selling skills Willingness to learn multiple tasks and technical requirements of the job Ability to use technical information to solve problems Must meet minimum age requirements to perform specific job functions Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager,” or be willing to attend company‑provided training and achieve accreditation within the first 90 days of employment; accreditation must be maintained while employed in this position Physical Requirements Ability to use computers and other communication systems required to perform job functions Ability to push or pull up to 2000 pounds using a pallet jack Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time with frequent short walking distances Handle a variety of substances associated with cleaning and packaging materials, and household cleaners Perform repetitive hand and arm motions Frequent reaching and grasping at waist level, occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot or cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. #J-18808-Ljbffr