Lead Restoration Technician (2+ YRS EXP ONLY)

Job Description

Job Description

Lead Restoration Technician

Location: Houston, TX
Employment Type: Field-Based | Rotating On-Call Emergency Response

Join the Fastest Growing Water Damage Restoration Company in Houston!

RestoPros of North Houston is a locally owned and nationally backed restoration company on a mission to deliver fast, reliable, and high-quality water, mold, and fire damage services to homes and businesses in the Houston area.

We're looking for a driven, high-energy, field-savvy Lead Technician who can be our boots on the ground. This is a key early hire and not an entry-level position . You’ll be working closely with management and have a real opportunity to shape the future of our company and grow with it from day one.

Why This Role Matters

• You’ll be the face of the company on the job site.
• You’ll lead jobs and customer relationships.
• As a Lead Restoration Technician, you will play a crucial role in helping clients recover from disasters by restoring their property to its original condition.

What You’ll Do

• Effectively perform all restoration services the company offers (Water, Mold, Smoke/Odor/Fire, Bio/Trauma, Storm damage restoration), per IICRC standards and RestoPros protocols
• Assess damage and determine the best methods for restoration while maintaining high-quality standards.
• Conduct job sketching and estimating in Xactimate .
• Develop moisture maps , drying logs, and accurate documentation for every job, including work orders and final work inspection.
• Execute mold remediation procedures, adhering to all safety regulations. 
• Effectively communicate safety hazards, job site findings, equipment, and tool requirements for the worksite with supervisors.
• Ensure job sites are left clean, safe, and organized .
• Maintain job site equipment, cleanliness, and readiness — including truck, warehouse, tools, and supplies' inventory .
• On Call 24x7

• Demolition & Containment: Building critical containment chambers for mold isolation, and safely perform controlled demolition (removing damaged drywall, flooring, and debris).

• Equipment Setup: Load, unload, and set up specialized restoration equipment, including air scrubbers, commercial dehumidifiers, and axial air movers.

• Detailed Cleaning: Clean and sanitize structures and personal contents affected by smoke, soot, fire, or mold growth.

• Safety Enforcement: Strictly adhere to safety protocols, ensuring proper use of Personal Protective Equipment (PPE) including respirators and safety suits when working in hazardous environments.

Customer & Insurance Communication

• Walk customers through the restoration process and secure signed documentation (work authorization, COS, etc.).
• Maintain open and clear communication with clients, addressing their concerns and explaining the restoration process.
• Handle communication professionally.
• Represent RestoPros with 5-star customer service — on every single job.

Team Leadership & Operations

• Lead and supervise junior technicians and helpers.
• Ensure work is done to high standards.
• Oversee daily schedules, progress tracking, and job inspections.
• Participate in briefing meetings with leadership and take ownership of field outcomes.

Must-Have Qualifications

• 2+ years in water mitigation, restoration, or similar field roles. Experience with mold, bio, smoke, odor and fire damage restoration .
• Experience in residential and commercial construction , especially mitigation and contents processes.
• Proven ability to deliver top-tier customer service and earn client trust.
• Experience in in-home sales, inspections, writing estiamtes, handling payments and collections, getting 5-star reviews.
• Strong organizational skills, attention to detail, and personal accountability.
• Willingness to be on-call, work overtime when needed, and 24/7 emergency on-call rotations , including evenings, weekends, and holidays.
• Previous experience in restoration, construction, or a related field is preferred.
• Valid driver’s license and clean driving record .
• Comfortable with physical work: lifting 50–100 lbs, working in crawlspaces, attics, ladders, ceiling heights, and confined spaces

Preferred Qualifications

• Proficiency in Xactimate and digital job documentation (photos, logs, apps).
• IICRC Certification (WRT, ASD, AMRT) and TDLR Mold Worker license.
• Experience leading field teams.
• Tech-savvy and capable of using field software systems and mobile devices (MICA, Mitigate, Encircle)

Personality Fit

• Growth mindset with career ambition.
• Trustworthy, dependable, accountable, and able to work independently.
• Strong customer service skills.
• Strong communicator with leadership instincts and a solutions-first mindset.

Pay Range: $17 to $21 per hour, based on experience.

Ready to Make an Impact?

This is your chance to take ownership of your work, and grow with us. If you’re driven, experienced, and ready to lead , we want to talk to you.

Apply today and help make RestoPros of Noth Houston the most trusted name in damage restoration.

We are a fast-growing restoration company backed by a national brand, expanding across the Houston market. We combine the structure of an established system with the flexibility of a local operation.

Apply Now

Company Description

We are a fast-growing restoration company backed by a national brand, expanding across the Houston market. We combine the structure of an established system with the flexibility of a local operation.\r\n\r\nApply Now