Customer Experience Lead, Parking Services

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Montana State University Police Department is seeking a Customer Experience Manager to lead the customer service unit, supervise staff, and ensure compliant, efficient, and courteous front-line support for the university community.

The role includes hiring, training, and mentoring staff, maintaining schedules, managing payments and citations, and coordinating with the Transportation and Parking Services director on database issues to support service delivery.

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Vacancy posted 1 day ago

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