Customer Service Agent - Chinese, Mandarin, Vietnamese Speakers Needed!!!

Customer Service Agent - Chinese, Mandarin, Vietnamese Speakers Needed Hallmark is hiring friendly, fun, and professional customer service agents to provide exceptional service to our domestic and international airlines. Great entry‑level airline opportunity. Apply today! Basic Requirements At least 18 years old, with a High School Diploma or GED Valid US work authorization Ability to speak, read, and write in English Flexible schedule to work weekends, holidays, and overtime Basic math skills: adding, subtracting, dividing, multiplying Computer literate Common sense and organized Ability to make quick and rational decisions Effective communication and good listening skills Ability to multi‑task and carry out duties in a fast‑paced environment Ability to read and comprehend reference materials, instructions, policies, and procedures Drug screening required at time of hire. Essential Duties and Responsibilities Assist customers with fare quotes and boarding gate functions at an airport Perform assignments at the ticket counter, airport lobby, baggage counter, gate check‑in, control center, and other functional areas; rotate through all areas including bag‑room, ramp, and other terminals Maintain professional interaction with airline passengers, clients, and crew Translate or transcribe when possible Handle company assets carefully and be aware of costs associated with damage Complete accurate cash handling transactions, manifests, and labeling Operate machinery in accordance with operational policies and standards Operate computers, printers, and other equipment to enter, access, or manage data and information confidentially Read, interpret, and comprehend reference materials, instructions, policies, and procedures Physical Demands Varied shifts within a 24‑hour clock; some overtime; occasional lifting of 70‑100 lbs; long periods of standing and walking long distances; pulling, pushing, and moving large bulky items including carts; continuous standing, bending, kneeling, squatting, stooping, grasping, and picking up items. Environmental Conditions Involves continuous people interaction and exposure to aircraft sounds. About Us Hallmark Aviation Services is the emerging force in “Above‑The‑Wing” airline passenger handling services. Hallmark Aviation Services has earned a reputation for providing first‑rate services for some of the world’s leading airlines. Equal Employment Opportunity Statement Hallmark Aviation Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hallmark Aviation Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Required Skills Excellent problem‑solving skills Excellent math skills Basic computer skills Attention to detail Ability to multi‑task Job Location & Type Houston, Texas, United States — Part‑time. Required Training Complete two weeks of mandatory training. Shift May vary. Must have flexible availability and reliable transportation. #J-18808-Ljbffr Hallmark Aviation Services