Lead AV Technician

Job Description

Job Description

Company Overview

We are partnering with a premier residential technology integration firm that has built its reputation on a true “customer-first” philosophy. This company prioritizes long-term client relationships, exceptional craftsmanship, and doing what’s right for the customer over simply maximizing profit. Their team is made up of professionals who genuinely care about one another, collaborate openly, and take pride in delivering high-performance smart home experiences the right way.

From lighting control and shading systems to whole-home automation and AV integration, this company is known for delivering thoughtful solutions while maintaining a strong culture rooted in teamwork, humility, and integrity.

Why Join Us?A Team-First Culture

This is an environment where teammates genuinely support one another. Leadership invests in training, development, and making sure employees have the tools they need to succeed. Ego-driven personalities don’t thrive here—collaboration does.

True Work-Life Balance

The field team works a 4x10 schedule , giving employees a consistent three-day weekend every week. Overtime is the exception, not the expectation, because leadership understands that life outside of work matters.

Growth & Stability

This is a growing integration company with long-term vision and strong leadership. As the business expands, there will be opportunities for advancement into higher-level technical or leadership roles for those who want to grow their careers.

Training & Team Engagement

The company hosts monthly “TNT” (Training & Togetherness) days that combine hands-on training with team-building events and outings. The culture encourages mentorship, continuous learning, and knowledge sharing across the organization.

Position Overview

We are seeking a  Lead AV Technician who can confidently take ownership of residential integration projects from start to finish. This is a hands-on field role for someone who enjoys both the technical and physical aspects of installation—not someone looking to transition into a desk-only role.

The ideal candidate is a highly capable technician with strong programming aptitude, excellent communication skills, and the ability to lead by example in the field. This individual will serve as the lead technician on-site, mentor junior technicians, and help elevate the entire team through collaboration and knowledge sharing.

This role primarily supports high-end residential new construction projects with some retrofit work.

Key Responsibilities

Lead Residential AV Installations

• Execute projects from pre-wire through final programming and client handoff
• Install, troubleshoot, configure, and commission integrated AV and automation systems
• Build and terminate racks, trim systems, install devices, and perform final system testing

Programming & System Integration

• Configure and support systems including:
• Lutron
• Crestron Home
• Control4
• Josh.ai
• Additional smart home ecosystems as needed

Lighting & Shading Systems

• Install and support lighting control and motorized shading systems
• Experience with Lutron, Hunter Douglas, or Draper shades is highly valued

Team Leadership & Mentorship

• Lead small field crews and work collaboratively with junior technicians
• Share knowledge openly and help train less-experienced team members
• Foster a team-oriented environment focused on collective success

Client Interaction

• Serve as the primary field contact for homeowners and builders
• Communicate professionally and confidently on-site
• Ensure a clean, polished, and high-quality customer experience

Required Qualifications

• Experience as a lead technician in residential AV or smart home integration
• Strong understanding of at least one major control or automation platform
• Ability to manage projects independently in the field
• Experience reading plans, troubleshooting systems, and completing projects start-to-finish
• Strong communication and interpersonal skills
• Comfortable performing physical installation work including crawl spaces, ladders, and job-site environments
• Valid driver’s license and clean driving record

Preferred Qualifications

• Experience with:
• Lutron lighting and shading systems
• Crestron Home
• Control4
• Josh.ai
• Experience mentoring or training junior technicians
• Residential new construction experience
• Rack building and system commissioning experience

Compensation

• $35–$41/hour depending on experience and expertise

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Company Holidays
• Monthly Training Days
• Company Vehicle Provided During Work Hours
• Relocation Assistance Available for the Right Candidate

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