Service Advisor-Bob Howard

Service AdvisorGroup 1 Automotive is actively hiring experienced Service Advisors for multiple Bob Howard dealerships in Oklahoma City and Edmond.We're looking for high-performing dealership Service Advisors who know how to manage a busy service drive, build customer trust, and consistently sell maintenance and repair recommendations.The ideal candidate has previous experience as a Service Advisor, Service Writer, or Express Service Advisor in a dealership or high-volume automotive repair environment and is comfortable handling repair orders, communicating with technicians, managing customer expectations, and driving service salesResponsibilitiesSchedule and confirm service appointments to ensure an efficient customer experienceCreate accurate, transparent repair orders with detailed cost and time estimatesServe as the primary liaison between customers, technicians, and parts teamsProvide timely updates and clear communication throughout the repair processReview inspections and confidently recommend maintenance and repair servicesMaintain strong product, warranty, and service knowledgeAccurately document customer interactions and service details in the systemQualificationsPrevious dealership Service Advisor or Service Writer experienceStrong automotive maintenance and repair knowledgeProven ability to upsell recommended maintenance and repairsExperience writing repair orders and coordinating with techniciansExcellent customer service and communication skillsAbility to thrive in a fast-paced, high-volume service departmentExperience with dealership management systems (CDK, Reynolds & Reynolds, Tekion, Xtime, Dealertrack, etc.) is a plusValid driver license In addition to competitive compensation, we offer:Monthly base pay of $2,500, plus performance?based commissionPerformance?driven pay structure that rewards customer satisfaction, productivity, and quality serviceOngoing training, coaching, and support in a high?volume service environmentOpportunities for long?term growth within Group 1 AutomotiveHealth, Dental, Vision, Life, and Disability insuranceEqual Opportunity EmployerWe are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.