HVAC & Plumbing / Hydronics Sales Associate

Job Description

Job Description

Overview

We are seeking a motivated and technically minded HVAC & Plumbing / Hydronics Sales Associate to join our team. In this role, you will act as a key liaison between the leading manufacturers we represent and our customer network, including mechanical contractors, wholesale distributors, engineers, and facility owners. You will drive revenue growth by delivering technical product solutions, supporting distribution partners, assisting with quotes/submittals, and building strong commercial relationships across our territory.

Key Responsibilities

Inside & Outside Sales Execution

• Promote and sell represented lines of commercial and residential HVAC, hydronic,
  and plumbing products across assigned sales channels.
• Conduct joint sales calls with distributor sales representatives and perform direct
  contractor jobsite visits.
• Assist in generating accurate quotes, equipment sizing estimates, and job submittal
  packages for mechanical contractors and engineers.
• Support project execution from initial lead qualification through order entry and postsale technical support.

Customer Relationship & Technical Support

• Build and maintain strong relationships with key mechanical contractors, plumbing
  trades, wholesale counters, and engineering firms.
• Serve as a first-line product subject matter expert, assisting customers with technical
  selection, specification compliance, and application troubleshooting.
• Schedule and conduct product training sessions, counter days, and lunch-and-learns
  for distributors and contractors.

Market & Pipeline Management

• Identify upcoming commercial and residential construction projects across the
  territory.
• Maintain clear record-keeping of active quotes, job leads, customer contacts, and
  sales pipeline within our CRM system.
• Collaborate closely with sales administrators, customer service, and factory regional
  managers to ensure seamless order processing and customer satisfaction.

Key Qualifications

• Experience : 1–3+ years of experience in technical sales, customer service, or
  operations within the HVAC, plumbing, hydronic, or wholesale distribution industries.
• Education : Associate’s or Bachelor’s degree in Business, Mechanical Engineering,
  Industrial Distribution, or equivalent hands-on industry experience.
• Technical Aptitude : Comfort reading mechanical drawings, mechanical specs, and
  technical product submittals. Familiarity with hydronic heating, heat pumps, boilers,
  or commercial plumbing systems is a strong plus.
• Communication Skills : Excellent verbal, written, and interpersonal communication
  skills with the ability to explain technical products clearly to trade professionals.
• Technical Tools : Proficiency with CRM systems, Microsoft Office (Excel, Word),
  and manufacturer sizing/selection software.
• Travel : Valid driver’s license and willingness to travel locally within the assigned
  sales territory.

Preferred Qualifications

• Prior experience working at a manufacturers' representative agency, mechanical
  contractor, or wholesale distributor.
• Familiarity with local mechanical and plumbing codes.

Founded in 1953, IDC Associates is a manufacturer’s representative agency serving the greater Rocky Mountain Region — Colorado, Wyoming, Montana, Utah, and New Mexico. We represent the highest-quality manufacturers of boilers, commercial water heaters, heat pumps, storage tanks, mixing valves, and hydronic accessories. With over 70 years of industry experience and more than 100 years of combined sales expertise, IDC Associates brings unmatched technical knowledge and manufacturer relationships to every project in the region. Our line card includes industry-leading brands such as Viessmann, Rinnai, Intellihot, Parker Boiler, Unilux, Hubbell, PEP, Ace Heaters, and many more.

Company Description

Founded in 1953, IDC Associates is a manufacturer’s representative agency serving the greater Rocky Mountain Region — Colorado, Wyoming, Montana, Utah, and New Mexico. We represent the highest-quality manufacturers of boilers, commercial water heaters, heat pumps, storage tanks, mixing valves, and hydronic accessories. With over 70 years of industry experience and more than 100 years of combined sales expertise, IDC Associates brings unmatched technical knowledge and manufacturer relationships to every project in the region. Our line card includes industry-leading brands such as Viessmann, Rinnai, Intellihot, Parker Boiler, Unilux, Hubbell, PEP, Ace Heaters, and many more.