IT Technician

The opportunity Delaware North is hiring an IT Technician to join our team at our properties, in West Yellowstone, Montana. With all technology at your fingertips and the Operation Lead by your side, you will work to support daily technical operations at West Yellowstone Properties. If you are an IT Technician that enjoys troubleshooting, assisting with implementation of computing technology associated with applications, communications, hardware, and networks, you will fit right into our collaborative team! Apply now. Pay $18.00 – $26.00 / hour Information on our comprehensive benefits package can be found at What we offer Health, dental, and vision insurance* 401 (k) with company match* Paid vacation days and holidays* Paid parental bonding leave* Tuition or professional certification reimbursement* Weekly pay Friends and family discount – 50% off rooms Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required) Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide *Available for full-time, year-round team members Life in West Yellowstone Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park! Located a half mile from the West entrance to Yellowstone, with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this. Shared apartments/rooms available for $85/ week, including utilities and wifi Full RV hookups for $50-$80/ week, including water, sewer, and electricity Coin-operated laundry on-site Free weight room available Access to tons of outdoor activities, including: Exploring the 2.2 million acres of Yellowstone National Park Visiting nearby hot springs, geysers, and hotpots Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more What will you do? Provide maintenance and support for desktops, laptops, and end-user support for hardware and software systems Assist in implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North Set up and maintain computer software and hardware, user accounts, and computer configurations for team members Actively prioritize and resolve issues and end-user help requests during normal business hours, as well as during events Record, track, and document successful and unsuccessful actions made through the help desk request problem-solving process More about you Minimum 1 year of experience in a technical support role Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry Team-oriented and able to prioritize job responsibilities Ability to work a flexible schedule, including nights, weekends, and holidays #J-18808-Ljbffr