AI Program Manager

Job Summary

The EES Program Manager is responsible for leading and governing enterprise-level programs within Enterprise Engineering Solutions (EES), ensuring alignment to strategic objectives and successful delivery of complex, cross-functional initiatives. This role drives program execution, stakeholder alignment, and operational excellence through effective planning, governance, and performance management.

Essential Functions

• Lead end-to-end program execution aligned to enterprise and EES strategic priorities.
• Develop and maintain integrated program plans, schedules, and roadmaps across multiple projects.
• Manage program scope, schedule, budget, risks, and dependencies; drive mitigation and resolution strategies.
• Establish and lead program governance, including intake, prioritization, and stakeholder forums.
• Serve as the central point of contact for cross-functional stakeholders across business and IT domains.
• Drive alignment, communication, and decision‑making across complex, matrixed teams.
• Partner with leadership to secure funding, resources, and prioritization for program initiatives.
• Develop and deliver program‑level reporting, dashboards, and communications to senior leadership.
• Facilitate program planning activities, including resource forecasting and roadmap development.
• Ensure adherence to enterprise program management standards, tools, and governance practices.
• Identify and implement continuous improvement opportunities across program delivery and operations.
• Manage stakeholder engagement, communications, and issue resolution to maintain program momentum.
• Oversee program documentation and artifacts to support governance, transparency, and audit readiness.
• Monitor and manage risks, assumptions, issues, and dependencies (RAIDs) to ensure successful outcomes.
• Adopt and effectively utilize agentic AI development tools to accelerate software delivery, improve quality, reduce manual effort, and increase engineering productivity throughout the SDLC.
• Perform any other job related duties as requested.

Education and Experience

• Bachelor's in Computer Science, Information Technology, Business, Project Management, or related field required.
• Equivalent years of relevant work experience may be accepted in lieu of required education.
• Five (5) years experience in program or project management in IT, data, or engineering environments required.
• Experience managing large-scale, cross-functional programs spanning multiple projects required.
• Experience with Agile, hybrid, or traditional SDLC methodologies required.
• Experience in healthcare or managed care industry preferred.

Competencies, Knowledge and Skills

• Strong program and portfolio management expertise, including planning, budgeting, and governance.
• Ability to manage complex dependencies across multiple teams, systems, and business units.
• Excellent stakeholder engagement and communication skills across all organizational levels.
• Strong analytical, problem-solving, and decision‑making capabilities.
• Proficiency in program management tools and reporting.
• Knowledge of SDLC methodologies and enterprise technology environments.
• Ability to lead cross-functional collaboration in a matrixed organization.
• Strong organizational and prioritization skills in a fast-paced environment.
• Knowledge of healthcare payer systems and regulatory environment preferred.

Licensure and Certification

• Project Management Professional (PMP) or equivalent certification preferred.
• Program Management certification (PgMP) preferred.
• Agile, Scrum, or related certifications preferred.

Working Conditions

General office environment; may be required to sit or stand for extended periods of time. Ability to travel as required by the needs of the business.

Compensation Range

$113,000.00 - $197,700.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type

Salary

Organization Level Competencies

• Fostering a Collaborative Workplace Culture
• Cultivate Partnerships
• Develop Self and Others
• Drive Execution
• Influence Others
• Pursue Personal Excellence
• Understand the Business

Equal Opportunity Employer

CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Mission

The CareSource mission is known as our heartbeat. Just as we support our members to be the best version of themselves, our employees are driven by our mission to create a better world for members, stakeholders and providers. We are difference-makers who combine compassionate hearts with our unique business expertise to make every opportunity count. Each claim, each phone call, each consumer‑centric decision is a chance to change the world for one member, and our employees look for ways to do that every day. The challenge is, there is no one right way to be the difference and we’re looking for people like you that will rewrite that definition every day. We do what it takes to form creative solutions that make our community and the world just a little better. Discover what it means to be #UniquelyCareSource.

Miscellaneous

CareSource reserves the right to amend this job description at any time.

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