SharePoint Developer / Section 508 Tester

Agelix Consulting

Washington DC

Junior SharePoint Developer / Section 508 Tester

Washington DC 20416

A. Roles and Responsibilities

Triage, resolve, and document ServiceNow tickets for sites, lists, libraries, permissions, workflows, and Power Platform apps within service levels; escalate Tier 3 issues.
Execute and track agency-requested web changes submitted through ServiceNow.
Perform Section 508 / WCAG 2.0 A-AA conformance testing of pages, web parts, Power Apps, and Power BI reports using approved ICT test methods; document findings and remediation.
Support development with site and environment provisioning, list schemas and content types, Power Automate flow maintenance, and unit testing.
Assist content migration, site cleanup, and inactive-site remediation under the governance program.
Maintain knowledge-base articles for recurring ticket types; contribute ticket and 508 metrics to the monthly report.
Provide scheduled coverage during core hours (0730 1800 ET, Monday Friday).

B. Experience and Qualifications

2+ years supporting or developing on SharePoint Online (permissions, lists/libraries, modern pages, Power Automate).
1+ year using ServiceNow or a comparable ITSM tool under ITIL-style incident and request processes.
Hands-on accessibility testing experience, or completion of Trusted Tester certification within 90 days of start.
Associate's or Bachelor's degree in IT or related field (or equivalent experience).
Certification: Microsoft 365 Fundamentals (MS-900) and Power Platform Fundamentals (PL-900), or a SharePoint/Teams administrator-track certification; DHS Trusted Tester. Preferred: Power Platform App Maker Associate (PL-100).
Eligible for a federal Public Trust background investigation and PIV credential.

C. Skill Sets

Technical Skills

SharePoint Online site administration: permissions, groups, sharing, navigation, modern pages
Lists, libraries, content types, views, column formatting (JSON)
Power Automate flow maintenance and troubleshooting; basic Power Apps
Accessibility tools: ANDI, Accessibility Insights, Colour Contrast Analyser, screen readers (JAWS/NVDA)
ServiceNow incident/request handling and reporting
Basic PowerShell / PnP PowerShell
HTML/CSS fundamentals for page and web-part issues

Functional Skills

Ticket triage, prioritization, and SLA management
Section 508 / WCAG 2.0 test execution and defect reporting
Knowledge-base authoring
Unit testing and release support
Site cleanup and content migration

Professional Skills

Customer-service orientation and responsiveness
Clear written communication with end users
Reliability for scheduled coverage windows
Willingness to learn and take direction from senior staff

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Vacancy posted 2 days ago

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