Sales Coordinator - Elk Grove Village, IL

Job Description / Qualifications Position Summary: Duties include but not limited to: Provide customer service, order processing, sales support, and inventory control for numerous customers; purchase from numerous domestic and International vendors; price negotiation with vendors; expediting. Essential Functions: Process orders and manage inventory for assigned customers – daily duties include but not limited to: data entry of sales orders data entry of purchase orders PO receipts Generate shipment paperwork (pick list, packing slip) Source inventory components / as needed Negotiate pricing with vendors / as needed Correspond with domestic and International vendors re: PO's – expediting, pricing and delivery / daily Coordinate shipping arrangements w/customers, vendors and freight forwarders to meet delivery requirements / daily or as needed Communicate with customers on order status or related concerns / daily or as needed Utilize EDI functions / as needed Prepare domestic or International shipping documents / as needed Process invoices for customer shipments / daily or as needed Process file maintenance on customers and parts / as needed Prepare quotations; costing based on customer's RFQ / as needed Investigate and resolve inventory discrepancies for assigned customers / monthly or as needed Assist Accounting Department in resolving various problems with customers' accounts / as needed Ship parts via FEDEX, UPS or other method / as needed Interact with customers, vendors, co-workers, management, and others / daily Supplemental Functions: Process returns / as needed Visit customers and local vendors with Sales Manager / as needed Assist in training for new employees / as needed Assist in physical inventory / 2 times per year Provide customer files for quarterly and year-end audits / 4 times per year Write/revise ISO procedures and work instructions / as needed Process damage claims from customers and resolve with vendors or carriers / as needed Other duties or special projects as assigned by Management / as needed General Qualifications: (Note: Some positions may be bi-lingual English/Spanish) High School Diploma or GED Ability to communicate (orally and in writing) in a professional and concise manner when dealing with employees, customers, vendors and Company contacts Minimum four years experience in any of the following: Purchasing, Customer Service, Inside Sales, Inventory Control Ability based on experience to exercise judgment in some matters Competent computer skills required to perform the essential functions of the position, including proficiency in Word, Excel, Outlook, Internet, and ability to become proficient in company information system Ability to type a minimum of 45 WPM Ability to work overtime Ability to travel (occasionally – minimal) Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of the position. Organized Attention to detail / accuracy Ability to multi-task Self motivated Ability to manage time with little or no supervision Ability to prioritize and meet work deadlines Good customer service and follow-up skills Possess a teamwork spirit Ability to independently research, analyze, and resolve problems Maintain a professional and positive attitude and demeanor (whether working alone or with a team/group) Ability to get along well with othersMaintain an Excellent work ethic (includes attendance, dependability) #J-18808-Ljbffr Actus Consulting Group