NYC SOCIA MEDIA TEAM

NappStar NYC Social Media Specialist Location: New York, NY Type: Full time NappStar Social Media team members are responsible for ensuring NappStar captures the best content to promote our salon & brands. They take client pictures, capture videos, and develop creative content ideas & strategies to keep us at the top of our game. Description Requirements Experience creating reels and editing, preferably on Instagram Must be willing to be on your feet the entire shift Detail-oriented with the ability to multitask Efficient and productive in a fast-paced environment Enthusiastic with excellent customer service skills Enjoy working with people and possess a friendly, outgoing personality Team player Ability to work without constant supervision and remain on task for extended periods Creative and willing to be on camera Experience editing digital content for social media platforms Hours Full Time: (30 - 50 hrs) Part Time: (10 - 30 hrs) Pay Structure $20-$23 per hour + Eligible for Team Bonus Job Duties Clock in/out for shifts Ensure proper uniform, hair, and makeup standards Complete open/close tasks & forms per shift Follow salon standards for behavior and workflow Acknowledge and greet everyone who enters and leaves the salon Communicate effectively with Stylists about capturing client content Create and publish high-quality digital content across multiple channels: YouTube, company websites, Facebook, Instagram, TikTok, blogs, Snapchat, Mailchimp, and occasionally for print production (brochure, signage, etc.) Plan and execute all web marketing, email campaigns, social media, print marketing, and ad buying campaigns Design, build, and maintain social media presence; focus on social media strategy that converts to sales Exceptional verbal and written communication skills; ability to communicate with all team levels Superb time management skills with proven ability to meet & prioritize deadlines Strong analytical and problem-solving skills Expert eye for design and image/brand compatibility Proficient in editing: Canva/Adobe Creative Suite, Instagram, TikTok, Facebook, and other social media apps Measure and report performance of marketing campaigns against goals Brainstorm and implement new and creative growth strategies through marketing Collaborate with internal teams to optimize client experience Experience with Shopify marketing is a plus Handle client questions promptly, professionally, and courteously Maintain complete confidentiality in all guest matters in accordance with company policy Training New Hires - participate in 30-day, 60-day & 90-day goals Participate in Monthly Check-ins Receive new monthly goal and discount code Discuss any issues, concerns, and feedback Maintain a positive attitude and contribute to a quality work environment Regularly attend, participate in, and support training and staff meetings Communicate to management any occurrences involving staff or clients that require attention Assist in all areas of salon operations as requested by management Physical Demands Willing to hold lighting equipment for extended periods Willing to lift/move delivery packages under 30 lbs Willing to work on feet all day Able to go up and down stairs as needed #J-18808-Ljbffr NappStar LLC.