Environmental Services Manager

Spring River Rehabilitation & Care Center | Roswell, New Mexico Why Join Spring River Rehabilitation & Care Center? Department leadership opportunity Supportive, team-oriented environment Partner directly with facility leadership Opportunities for professional growth and development Meaningful work that directly impacts resident experience and quality of life Position Overview The Environmental Services Manager is responsible for the daily leadership and operation of the facility's environmental services functions, including housekeeping, laundry, sanitation, infection-prevention practices, department staffing, supply management, and overall facility cleanliness and appearance. This position leads Environmental Services employees, establishes daily priorities, monitors quality and productivity, manages department schedules and supplies, and conducts routine rounds to ensure resident rooms and facility areas meet established standards. The Environmental Services Manager works closely with the Administrator, Nursing, Infection Prevention, Maintenance, and other department leaders to support resident safety, regulatory compliance, survey readiness, and an exceptional resident and family experience. This is a hands‑on leadership position. The successful candidate should be comfortable leading employees while also stepping in to support department operations when necessary. Key Responsibilities Department Leadership & Staffing Provide daily leadership and direction to housekeeping and laundry employees Develop and maintain department schedules based on facility needs Assign daily work responsibilities and monitor completion Coordinate coverage for call‑ins, vacancies, and changing operational needs Help recruit, interview, onboard, train, and retain Environmental Services employees Provide ongoing coaching, education, and performance feedback Monitor employee attendance, productivity, and adherence to facility expectations Address performance concerns in partnership with facility leadership and Human Resources Promote teamwork, accountability, professionalism, and excellent customer service Provide hands‑on support to housekeeping and laundry operations when needed Housekeeping Operations Oversee the cleanliness and sanitation of resident rooms, bathrooms, hallways, common areas, offices, dining spaces, and other assigned facility areas Establish and monitor daily, weekly, and periodic cleaning schedules Conduct routine rounds throughout the facility to identify cleanliness or sanitation concerns Ensure resident rooms are maintained in a clean, comfortable, and respectful manner Monitor high‑traffic and common areas throughout the day Coordinate room cleaning associated with admissions, discharges, and room changes Ensure cleaning responsibilities are completed according to established standards Respond promptly to environmental concerns identified by residents, families, employees, or leadership Laundry & Linen Services Oversee facility laundry and linen operations Ensure resident clothing and facility linens are processed appropriately and returned timely Maintain appropriate procedures for handling clean and soiled linen Monitor linen availability and inventory Help reduce lost or misplaced resident clothing and personal items Ensure laundry areas remain clean, organized, and safe Monitor laundry equipment and promptly communicate repair or maintenance needs Infection Prevention & Sanitation Ensure Environmental Services employees follow established infection‑prevention and sanitation procedures Maintain appropriate cleaning and disinfecting practices throughout the facility Ensure employees understand appropriate use of cleaning products, disinfectants, and personal protective equipment Maintain appropriate procedures for handling potentially contaminated materials, waste, and soiled linen Work collaboratively with Infection Prevention and Nursing leadership regarding enhanced cleaning needs Coordinate environmental cleaning during outbreaks or other infection‑control situations Monitor hand hygiene, PPE use, and other applicable infection‑prevention practices within the department Maintain appropriate Safety Data Sheet information and chemical‑handling procedures Ensure chemicals and cleaning supplies are appropriately labeled, stored, and secured Resident Experience Maintain resident rooms and common areas in a manner that promotes comfort, dignity, and quality of life Treat residents and their personal belongings with care and respect Respond professionally to resident and family questions or environmental concerns Maintain appropriate privacy and confidentiality while working in resident areas Encourage Environmental Services employees to build positive and respectful relationships with residents Follow up on housekeeping or laundry concerns to ensure appropriate resolution Promote a welcoming environment for residents, families, employees, and visitors Supplies, Inventory & Budget Management Monitor housekeeping, laundry, chemical, linen, and departmental supply inventory Maintain appropriate par levels and order supplies based on facility needs Promote responsible use of supplies and minimize unnecessary waste Monitor department expenses and operate within established budget expectations Ensure cleaning products and equipment are used appropriately Coordinate equipment repair or replacement needs with appropriate facility leadership Maintain organized and secure storage areas Qualifications Previous supervisory or management experience strongly preferred Skilled nursing, long‑term care, senior living, hospital, or healthcare Environmental Services experience preferred Knowledge of housekeeping, laundry, sanitation, and infection‑prevention practices Strong leadership and employee‑management skills Ability to organize department schedules, assignments, and daily priorities Strong attention to cleanliness, safety, organization, and detail Ability to identify concerns and ensure timely follow‑through Ability to manage multiple priorities in a fast‑paced healthcare environment Commitment to resident dignity, safety, comfort, and quality of life Benefits Competitive compensation 401(k) retirement plan Health, dental, and vision insurance for eligible employees Paid Time Off (PTO) Care Cash Program Employee Referral Bonus Program Supportive and collaborative leadership environment Training and professional development opportunities Opportunities for career advancement Grow With Us The Environmental Services Manager is an important member of the Spring River leadership team. This position provides the opportunity to develop experience in department management, employee leadership, infection prevention, regulatory compliance, budgeting, quality improvement, and healthcare operations. We are looking for a leader who takes ownership of their department, develops their employees, maintains high standards, and understands the impact a clean and welcoming environment has on residents and families. About Us Spring River Rehabilitation & Care Center proudly serves the Roswell, New Mexico community, providing skilled nursing, rehabilitation, long‑term care, and post‑acute services. Our mission is simple: To Make Every Resident Feel Cared For. A clean room, fresh linens, welcoming common areas, and a well‑maintained environment are all part of fulfilling that mission. Our Environmental Services team plays an essential role in creating a community where residents can feel comfortable, safe, respected, and at home. Equal Opportunity Employer Spring River Rehabilitation & Care Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment in accordance with applicable federal, state, and local laws. Reasonable Accommodation Spring River Rehabilitation & Care Center is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. Applicants requiring assistance should contact Human Resources. Physical Requirements Ability to regularly stand, walk, bend, reach, stoop, push, and pull throughout the workday Ability to inspect resident rooms and facility areas throughout the building Ability to handle housekeeping and laundry supplies and equipment Ability to provide hands‑on assistance with department responsibilities when necessary Ability to work around cleaning products and chemicals using appropriate safety procedures Ability to respond promptly to spills, environmental concerns, and other facility needs Ability to perform the essential functions of the position with or without reasonable accommodation #J-18808-Ljbffr