Title Customer Support Agent

Job Summary Camping World is seeking a highly organized and detail-oriented Customer Care Agent to join our growing Acquisition Operations Team. The role plays a vital part in ensuring the accuracy and efficiency of our RV acquisition process by managing customer documentation, title workflows, and internal system updates. The ideal candidate combines administrative precision with strong communication skills and a commitment to providing outstanding customer support. Responsibilities Support the acquisition process by managing documentation from initial customer contact through contract completion and funding. Receive, scan, and upload contracts, titles, and supporting documents into internal systems (Salesforce, HappyFox, and related platforms). Coordinate with internal teams (Accounting, Titles, Funding, and Dealership) to ensure each deal progresses accurately and on schedule. Provide exceptional customer service to sellers by communicating status updates, clarifying paperwork requirements, and ensuring a smooth selling experience. Assist management with administrative tasks, reporting, and special projects to enhance departmental efficiency. Maintain compliance with company standards and regulatory documentation practices. Qualifications Strong knowledge of Microsoft Office applications (Outlook, Word, Excel). Exceptional attention to detail and organizational skills. Proven ability to manage multiple priorities in a fast-paced, high-volume environment. Excellent written and verbal communication skills. Ability to handle confidential information with professionalism and discretion. Strong interpersonal skills and the ability to collaborate across multiple departments. Knowledge of title and registration procedures (automotive or RV industry preferred). Compensation and Benefits This position offers a base hourly rate with the potential for performance-based incentives. Pay Range: $15.30-$18.84 Hourly. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on-the-job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more. Part-time associates are offered access to dental & vision coverage. For more information please visit Equal Employment Opportunity We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws. #J-18808-Ljbffr Camping World