TechBar Technician

TechBar Technician Job Category: Student (Hourly) Job Summary Provide a single point of contact to UW-Parkside Faculty, Staff and Students for information technology related problems. Assist these members of the UW-Parkside community with telephone, email or ticket inquiries to resolve or elevate IT System issues and problems. Provide support and incident management and client communications for IT system faults, outages and service requests. Personal Attributes Friendly demeanor, attention to detail, communication skills, and emotional intelligence Key Job Responsibilities Assist faculty, staff and students with telephone, email, or ticket inquiries to resolve or elevate IT system issues and problems. Provide support, incident management, and client communication for IT system faults, outages and service requests. Compensation $14 per hour. Required Qualifications Platform familiarity: Proficiency in Windows 10/11 and macOS environments. Software literacy: Basic knowledge of Microsoft 365 (Word, Excel, Teams) and common web browsers. Communication: Ability to explain technical concepts to non-technical users clearly and patiently. Reliability: Punctuality and ability to manage time effectively between work shifts and academic responsibilities. Legal and Employment Information Employment will require a criminal background check in accordance with the Wisconsin Fair Employment Act. We are an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other basis protected by applicable federal or State law and UW System policies. #J-18808-Ljbffr