Services Technical Trainer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time hybrid Technical Trainer in Philadelphia, PA, US we’re looking for?

Your future role

Take on a new challenge and apply your technical expertise in a cutting-edge field. You’ll work alongside innovative and collaborative teammates. As Technical Trainer, you are responsible to support the Integrated Services Readiness team on all their technical training activities.This role involves creating and delivering training programs through various methods (workshops, online/class courses) covering more specifically Railway Signaling and Operations. 

You'll play a key role in creating and delivering training programs that empower teams with the knowledge and skills to excel in railway signaling and operations. Day-to-day, you’ll work closely with teams across the business (including co-workers, external suppliers, and management), ensure compliance with Health & Safety standards, and adapt training schedules to meet the needs of various sites across the U.S.

You’ll specifically take care of developing and revising high-quality courseware materials and delivering training on different types of trains such as commuters, subways, and locomotives. Additionally, you’ll supervise and evaluate training delivered by external suppliers and maintain accurate training documentation and records.

We’ll look to you for:

• Developing and revising courseware material of high quality, following departmental procedures and initiatives

• Delivering training in compliance with contractual technical specifications in a timely manner according to the training schedule(s)

• Supervising and evaluating training delivered by external suppliers

• Maintaining training documentation and records

• Analyzing the effectiveness of training programs through assessments and tests to ensure learning objectives are met

• Identifying improvements in training (quality, delivery) and implementing changes

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Technical educational background and workshop practice

• Mechanical and electrical knowledge with different systems related to trains (e.g., HVAC, doors, couplers, communication, carbody, brakes)

• Familiarity with training delivery processes

• Skills in instructional design

• Strong computer skills with excellent communication skills in English

• Flexibility and mobility to adjust to different training schedules to various sites located in the US

• Ability to travel with a valid passport

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines

• Contribute to innovative projects

• Collaborate with transverse teams and helpful colleagues

• Utilise our hybrid working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards advanced roles in technical training or other career paths

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.