Senior Controller -- Mortgage Servicing

Job Description

Job Description

Position Summary

Our client is a fully integrated real estate and mortgage services firm overseeing more than $46 billion in assets for over 50 institutional clients, with 1,100+ professionals across 10 U.S. locations delivering loan servicing, property management, mortgage originations, renovations, and insurance. The Senior Controller leads enterprise accounting, payroll, and accounts payable across all entities, ensures timely month-end close and accurate financial reporting, and serves as the primary liaison with external audit firms. Deep expertise in mortgage servicing finance or financial services is required, along with strong leadership and a proactive approach to process improvement and risk management. Candidates must sit in Tampa, FL, Dallas, TX, or Rosemont, IL.

Essential Duties and Responsibilities

Key Responsibilities

• Lead enterprise accounting, payroll, and accounts payable functions across all entities.
• Own timely month-end close processes and accurate internal and external financial reporting.
• Serve as the primary liaison with external financial audit firms and coordinate multiple audits.
• Collaborate with third-party valuation firms to assess mortgage servicing rights (MSRs) and ensure compliance with relevant accounting standards.
• Oversee cash flow management, balance sheet reconciliations, intercompany balancing, and bank reconciliations.
• Maintain and strengthen internal controls designed to deter fraud.
• Manage disbursement reviews, payroll, debt reporting, and lender covenant compliance.
• Support enterprise-wide budgeting and forecasting.
• Review contracts to determine asset ownership and ensure proper financial recognition.

Technical Accounting & Process Improvement

• Document management's position on current and emerging accounting treatments under U.S. GAAP impacting the entities.
• Identify and implement opportunities for process optimization across accounting operations.
• Enhance key accounting processes and controls and keep procedures current and documented.
• Act as the finance executive liaison with auditors and regulators.
• Develop, enhance, and document accounting policies and procedures.

Leadership

• Guide, coach, and develop the accounting team.
• Lead matrix teams and cross-functional projects to completion.
• Foster positive employee engagement, trust, and a culture of accountability.

Qualifications

Must Have

• Mortgage servicing experience is required — this role will not be considered without it.
• Bachelor's degree in Accounting, Finance, or a related field.
• CPA or equivalent professional certification.
• 15+ years of progressive accounting experience.
• 10+ years in a senior accounting role within mortgage servicing for financial services segments, including Controller-level experience.
• Previous experience managing people and leading teams.
• Strong financial reporting, summarization, and communication skills, including presenting complex financial data to executive stakeholders.
• Strong knowledge of U.S. GAAP, investor reporting requirements (Fannie Mae, Freddie Mac, Ginnie Mae), and MSR valuation, with experience in financial audits, internal controls, and regulatory compliance.
• Deep understanding of enterprise accounting systems, cash flow operations, cost structures, and financial resource planning.
• Advanced proficiency in accounting software systems with exceptional organizational and recordkeeping capabilities.
• Experience with mortgage servicing platforms and ERP systems (e.g., SAP, Oracle, or similar).
• Advanced skills in Microsoft Excel, Word, and Outlook.
• Ability to sit in Tampa, FL, Dallas, TX, or Rosemont, IL.

Preferred Qualifications

• Experience leading enterprise-wide accounting transformations or system implementations.
• Experience supporting lender covenant reporting and complex debt structures.
• Experience in a multi-entity, private-equity or institutionally backed environment.

Key Competencies

Strong business acumen with fiscal and technical aptitude. Strong analytical and problem-solving skills with sound judgementStrong project management skills leading matrix teams. Collaborative and consultative work style. Agile change leadership and high learning agility. Strong attention to detail with a quality and compliance orientation. Effective prioritization and time management in a fast-paced environment. Professional maturity, integrity, and discretion with confidential information

Reporting Relationship

Reports To: Chief Financial Officer

Supervises:

• Enterprise Accounting
• Payroll
• Accounts Payable

Working Conditions

• Full-time, onsite in Tampa, FL, Dallas, TX, or Rosemont, IL.
• Director-level role within a 1,100+ person national platform.