Customer Service Experts (Great Benefits, No Weekends!)

Customer Service Expert

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

AllianceOne has an opening for you as a Customer Service Expert working in our Maumee OH location! We are currently hiring for professional customer service experts with excellent communication skills. In this role, you will be receiving incoming calls from Health Care providers, solving account issues and negotiating a solution that will work for both the providers and the organizations we serve. Your responsibility will consist of helping the medical providers with their best options for payment and assisting them with transactions. We are looking for candidates with the ability to problem solve creatively, while following client and company guidelines and providing accurate information to their customers.

We offer a full 2 week paid training and paid HIPAA training. No weekends, great benefits, excellent location, and endless opportunities!

We are a Certified "Great Place to Work", apply today to join the team!

Qualifications:

• Prior customer service experience (call center experience is a plus!)
• Excellent verbal communication skills with a professional phone presence
• Strong desire to achieve goals
• Basic computer knowledge/skills; ability to multitask when talking and typing at the same time
• Ability and openness to work with a diverse customer base
• Works well in team settings

40 hours per week (M-F 8.5 hour shift availability between 9:00am – 7:00pm ET)

Pay: $16.00 /hour

Benefits: Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Paid Time Off package, EAP, 401k after 90 days and much more!

You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month.

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at View email address on click.appcast.io.

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