Technical Account Manager

About Sino Biological:

Sino Biological is a world-renowned reagent supplier and contract research organization, listed on ChiNext of the Shenzhen Stock Exchange Sino Biological Inc.). Our core technology platform is an in-house-developed mammalian cell-based recombinant expression system that leverages proprietary reagents and processes for high-efficiency production of antigens and antibodies.

We are headquartered in Beijing, China, with a U.S. base in the Greater Philadelphia area, an office and bioprocessing center in Houston, Texas, and subsidiaries in Frankfurt, Germany, and Kawasaki, Japan.

Sino Biological is committed to providing high-quality recombinant protein and antibody reagents and to being a one-stop technical services shop for life science researchers around the world. All of our products are independently developed and produced. In addition, we offer pharmaceutical companies and biotechnology firms pre-clinical production technology services for hundreds of monoclonal antibody drug candidates.

Position Overview:

We’re seeking a highly motivated and detail-oriented individual to join our dynamic Technical Account Management team. This is a fully remote position based in the United States. The role involves approximately 15% travel .

As a critical team member, your primary responsibility will be managing customized services for U.S.-based customers. This includes collaborating with local sales representatives, maintaining strong client relationships, coordinating internal resources, and ensuring the successful completion of projects.

Key Responsibilities:

• Collaborate with local sales representatives to promote and sell customized services.
• Build and maintain strong client relationships, acting as a key point of contact.
• Work closely with clients to develop work plans, set milestones, and monitor progress.
• Coordinate internal resources to ensure timely completion of projects and delivery of final products and reports.
• Create and maintain comprehensive project documentation.
• Perform other related duties as assigned.

Qualifications:

• PhD preferred or Master’s degree in biology, biochemistry, pharmaceutical sciences, or a related life sciences field.
• Training or experience in protein biochemistry, antibody development, and immunology is highly desirable.
• Previous experience in project management and customer-facing roles is a plus.
• A solid understanding of biologic research, drug discovery, diagnostics, and relevant technologies, products, and services.
• Ability to learn quickly, multitask, prioritize, and work independently.
• Willingness to travel up to 15%.
• Must be able to lift and move 25-50 lbs.

Why Join Us?

At Sino Biological, we recognize that our people are our greatest asset. That’s why we offer:

• Competitive compensation packages, including a base salary and a bonus structure plan
• Professional development and career advancement opportunities.
• A supportive and inclusive work environment where diversity is celebrated.

Equal Opportunity Employer:

Sino Biological is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Disclaimer:

This job description is intended to describe the general nature and level of work performed in this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Additional duties and responsibilities may be assigned based on business and organizational needs.

Join us in advancing scientific innovation and making a global impact!