Operations Specialist

Join to apply for the Operations Specialist role at ektello 2 days ago Be among the first 25 applicants Join to apply for the Operations Specialist role at ektello Job Description Title: Operations Specialist Client: Global leader in Technology/ Electronics Duration: 6 months with HIGH chance for extension or become permanent Work Location: Atlanta, GA Schedule: Onsite 4 days in office, 1-day WFH/remote Pay rate: $26-30/hr w2 + Benefits Overview They will serve as a liaison between business and Builder Direct account representatives. This individual will strive to maintain the standing relationship between business and the Builder Direct account by ensuring that all issues are remedied in a timely manner, while adhering to business policies and procedures. Key Responsibilities Assist with Builder Direct escalations Support new builder site launch, including pre-walk, and final mile coordination Act as the internal escalation point for Builder Direct issues Manage final mile relationship and escalations Manage Builder Direct contact center to ensure timely and accurate responses Knowledge, Skills And Education Years of experience: 4+ years Hands-on experience with customer service, order management, and sales operation Must be flexible and adaptable to fast-paced, ever-changing environment, with the proven ability to work in ambiguous situations or with limited direction - Works effectively with competing priorities Solution-driven; and can perform root-cause analysis to quickly find and present resolutions - looking for someone that is a forward thinker Strong Proficiency with Microsoft Office – Excel (VLOOKUP, Pivot Tables, filtering & cleaning data) Strong interpersonal, and communication skills to coordinate and support transactions across multiple teams Must have the ability to meet deadlines in a fast-paced and demanding environment Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Other Industries Staffing and Recruiting Referrals increase your chances of interviewing at ektello by 2x Get notified about new Operational Specialist jobs in Atlanta, GA . Atlanta, GA $48,000.00-$53,000.00 3 days ago Co-op, Line Operation - Operational Performance (Spring 2026) Senior Continuous Improvement Specialist (Specialty Operations)- Atlanta, GA Atlanta, GA $90,737.50-$117,425.00 1 week ago Client Experience Operations Coordinator Clarkston, GA $42,910.00-$52,445.00 2 months ago Atlanta, GA $47,694.00-$55,000.00 1 week ago College Park, GA $21.49-$32.26 1 month ago [25-26] Atlanta, GA Operations Associate Operations Associate, East Atlanta, #334 Atlanta, GA $74,400.00-$107,100.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr