Ramp Service Agent

IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Why you ll love this jobFleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area.The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement. Starting pay is $20.63 per hour.What you ll doThese are the essential functions of the jobThis list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.Move baggage and cargo of various weights to and from aircraftDrive and operate belt loadersService aircraft at gates with ground power and air conditioningTow and pushback aircraft from gatesService aircraft lavatories and water portsClean interior of aircraft when neededPosition beverage and luggage carts around the ramp areaWorks outdoors in various weather conditionsWork shifts that include irregular and/or extended hours, weekends and holidays.Click here to see what it takes to be part of the Fleet team, and click here to see what a day in the life of a Fleet Service Agent looks like!What you ll do (cont.)GeneralReport to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA)Adhere to company policies, procedures, and performance standardsPerform all functions in accordance with safety procedures and policiesWear uniforms as required by company policyWear all personal protective equipment (PPE) in accordance with rules and regulationsWork outdoors with exposure to extreme weather/elements, engine noise, and noxious fumesDepending on your airport size, you may also do the following: De-ice aircraft by directing a chemical/water stream at aircraft surfacesPerform catering service* Reasonable accommodations may be made for qualifying individuals with disabilities. All you ll need for successHigh school diploma or GED or international equivalentMust be 18 years of age or olderLift, load, unload, and transport bags and cargo to/from aircraft s, bag carts, and conveyor beltsMust have knowledge of and ability to use basic computer skillsPeople-oriented and highly motivated, with a positive and cooperative attitudeGood communication skillsApplicable valid driver’s license as required by local authoritiesMust be able to secure appropriate airport authority and/or US Customs security badges, if applicableCompletion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirementsAbility to obtain jet bridge certificationMust have the ability to pass the US Postal Service background checkWhat you ll getFeel free to take advantage of all that American Airlines has to offer:Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.Wellness Programs: We want you to be the best version of yourself - that’s why our wellness programs provide you with all the right tools, resources and support you need.401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and moreFeel free to be yourself at AmericanFrom the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.