Case Manager, Parker Hill

Description SCHEDULE: 40 hours, Monday – Friday, 8:00 a.m. – 4:30 p.m. Pays $ 23.48 - $26.30 DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 18-20 Parker Hill Ave, Mission Hill The Case Manager is a non-essential position and will work 100% on site

SUMMARY OF POSITION

Supportive Housing provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston. The Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other Housing Support Services staff on program-wide efforts to stabilize and promote the individual growth of all Supportive Housing tenants. Additional case management responsibilities include but are not limited to: assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants, and maintaining all necessary documentation.

QUALIFICATIONS

The Case Manager must have a clear commitment to the population we serve and be able to work as part of a team. Requirements

EDUCATION/TRAINING:

REQUIRED:

High School Diploma or GED Strong written communication skills Computer Proficiency in Microsoft Office Products

PREFERRED:

Bi-lingual – Spanish/English Undergraduate Degree in a related field (i.e. social work, psychology, education, nursing)

KNOWLEDGE/EXPERIENCE:

REQUIRED:

Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills in order to promote improved behavioral health among tenants Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations Experience working as part of a team

PREFERRED:

Experience working with chronically homeless individuals in Housing First programs Knowledge of local care-giving and advocacy resources for people experiencing: substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement Knowledge of government benefits systems, and Boston area service providers Experience with HMIS #J-18808-Ljbffr Pine Street Inn