Facilities Maintenance Technician

Facilities Maintenance Technician

The Facilities Maintenance Technician is responsible for the operation, maintenance, service, and repair of equipment. This role will complete maintenance request work orders from all departments on a timely basis. Assist in the repair, maintenance, upkeep, and replacement of the property's cosmetic materials (interior/exterior painting, patching of woodwork and furniture refinishing), in accordance with hotel standards, and will also assist in other areas of Engineering as assigned.

Key Responsibilities:

• Demonstrated experience as a Facilities Maintenance Technician within the hotel industry.
• Expertise in maintaining HVAC, plumbing, electrical, mechanical systems, and painting in hotel settings.
• Proficiency in troubleshooting issues and executing repairs promptly
• Strong problem-solving aptitude.
• Excellent communication and interpersonal skills for effective collaboration.
• Physical capability to handle and move heavy equipment as needed.
• Adhere to property guidelines to ensure the health, safety and comfort of our team members and guests.
• Knowledge of proper chemical handling and disposal.
• Ability to prioritize tasks and comply with deadlines for work assignments.
• Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines.
• Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow-up with guests is performed in a timely manner to maintain a high level of guest satisfaction and quality service.
• Carry out regular maintenance tasks and thorough inspections to uphold the operational integrity of hotel systems.
• Maintain accurate maintenance logs and monitor inventory of supplies for efficiency.
• Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision.
• Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work.
• Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Report any maintenance problems, safety hazards, and properly store flammable materials.
• Report any maintenance problems, safety hazards, and properly store flammable materials.
• Ensure the work area is clean and clear of standing water, debris or any objects that can prevent the job duties from being performed safely, efficiently, and effectively.
• Support the setup and dismantling of equipment for hotel events as required.
• Perform any other job-related duties as assigned.
• Ability to perform Engineer on Duty responsibilities, including readings and rounds.

Position Requirements:

• Ability to interpret manufacturer's literature for installation, preparation, use and upkeep of various materials and products used throughout the property.
• Ability to prioritize tasks and comply with deadlines for work assignments.
• Ability to frequently stand, walk, sit, stoop, twist, push, pull, and use power and hand tools.
• The employee must be able to lift or move up to 50 pounds and occasionally lift to 75 pounds.

Required Qualifications:

• High school diploma or equivalent; technical certifications preferred.

Wage Rate: $32.75 per hour

About Hotel Zoe:

Inspired San Francisco experiences start at our Fisherman's Wharf boutique hotel. Hotel Zoe is known for its unbeatable location, award-winning service, and outstanding cuisine, but it's our whimsical spirit that really sets us apart. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good.

Hotel Zoe offers competitive salaries and robust benefit plans.

Full Time Hourly Benefits:

• Tiered Medical Plans- Cigna or Kaiser
• Plans include Chiropractic & Acupuncture - Long Term Disability
• Tiered PPO Dental Plans - Voluntary Supplemental Medical Plans
• Vision - Paid Holidays
• Employee Assistance Program - PTO and Sick Pay Accruals
• Flexible Spending Account (FSA) - 401K Matching Program
• Life & AD&D Insurance - Pre-Tax Commuter and Parking Benefits

Full Time Hourly Perks:

• EOS Employee Rates plus 50% off F&B and Retail
• Employee discounts in Pescatore Restaurant
• Employee Job Referral Program
• Employee Recognition Programs and Appreciation Events
• Discounts on Offsite Parking and Work Safety Shoes

Important Notice:

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Hotel Zoe is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Hotel Zoe hiring policies require a background check for all applicants working directly with at-risk populations.