Medical Assistant

Job Description

Job Description

Lifekind Health is looking for a full-time Medical Assistant in our Victorville clinic to supply administrative and clinical services in Medical Team Units led by MD/APP. Facilitate efficient documentation and workflow as part of back-office operations, helping to ensure top-notch patient care.

Our mission is to bring care that’s whole, human, and healing. Blending medical, behavioral, and lifestyle support into a single plan because restoring life takes more than a prescription.

At Lifekind Health we strive every day to live up to that definition by providing the best care possible for our complex patient population. Our team of medical doctors, psychologists, chiropractors, acupuncturists, and dietitians work together within a revolutionary transdisciplinary model that addresses the quadruple aim of healthcare: enhancing patient experience, improving patient health, reducing healthcare costs, and increasing employee satisfaction. Learn more about us at

Schedule: Full-time, 5 days per week. Clinics are open 7 days a week, 8:00 am - 7:00 pm. Availability to work Saturday and/or Sunday is required.

About the position:

• Prepare patient charts prior to medical and behavioral encounters (upload orders, referrals, imaging, etc.)
• Collect and document vital signs, urine drug screen, and initial patient screening information (Temperature, COVID forms, etc.)
• Document medical and behavioral encounters in health record management systems (prep, complete patient record with Dx, Hx, care plan, CC/HPI, billing info, etc.)
• Administer and process consent forms and other patient questionnaires as needed
• Document injection consents, prep and assist with injections
• Provide patient support in the clinic including schedule appointments, enter authorization dates, appointment confirmation calls, medical records requests and follow up on appeals and/or denials
• Assist medical and behavioral provider in writing and transferring orders
• Process Imaging orders as per provider request (complete forms, send tasks & document), transfer imaging from partner portals into health record management systems
• Administer urine drug screen and record results. Assist medical provider with UDS interpretation and process UDS confirmation as necessary
• Obtain and assist medical provider in reviewing the Controlled Substance Utilization Review and Evaluation System (CURES) report
• Process referrals, as ordered, to other external providers and community health resources
• Ensure exam rooms are clean and stocked
• Comply with federal, state, and local legal and professional requirements
• Respond to patient phone calls, texts, & voicemails from Medical Team Unit phone. Make calls as per assigned duties (pharmacy, appointment confirmation, etc.)
• Process lab orders (complete forms, send tasks & document)
• Complete Medical Clearances as needed for patient procedures
• Update and maintain an Excel Spreadsheet to ensure patients who meet the requirements for Advanced Procedures are prepared for their procedure (Psych & Cardio clearance, medical records, imaging, etc.)
• Scheduling of Interventional Pain procedures at the Lifekind Surgical Center (Procedure, Post Op, Follow Up, etc.)

Our Ideal Candidate will have the following qualifications:

• Medical Assistant diploma required, state certification preferred
• High School Diploma or equivalent required
• Basic Life Support (BLS) or CPR certification required
• 4+ years of related experience preferred
• Medical Scribe experience is a strong plus
• Bilingual Spanish/English preferred

At Lifekind, we believe our employees deserve the best. Here’s what you can look forward to when you join us:

• Comprehensive Benefits: medical, dental, vision insurance options for you and your family

• Medical – Choice between three Cigna PPO plans (company pays 90% for employees and 50% for dependents!)
• Dental offered through Principal Life Insurance Company
• Vision offered through Principal and VSP Vision Care
• Flexible Spending Accounts (FSA) and Dependent Care Flexible Spending Accounts (DCSA)
• Company paid life insurance, short-term and long-term disability with medical enrollment
• Employee Life, Spouse Life and Dependent Life

• 401(k) Retirement Savings Plan
• Generous PTO

Lifekind Health and Savas Software are an Equal Opportunity Employer.  We value a diverse workforce and inclusive workplace.  People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply.  We consider all applicants without regard to race, color, ancestry, religion, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.