Technical Project Manager

Technical Program Manager – Enterprise Systems Transformation

This role is a highly technical, hands-on Technical Program Manager position focused on leading a portfolio of complex enterprise systems transformation initiatives. Rather than traditional project coordination or reporting, you will operate as a technical partner who participates in architecture reviews, understands system and integration decisions, challenges assumptions, and drives enterprise-wide initiatives to completion. You will work across engineering, architecture, product, business systems, and leadership teams to deliver large-scale transformation efforts involving ERP modernization, billing systems, customer data architecture, governance initiatives, and enterprise integrations, while balancing technical depth, executive communication, and day-to-day program execution.

Responsibilities

• Lead delivery and coordination across multiple strategic enterprise systems initiatives, ensuring alignment and progress against transformation goals.
• Drive execution of ERP modernization efforts, including a NetSuite ERP re-implementation, from planning through deployment.
• Partner with system integrators, business leaders, architects, and engineering teams to deliver against aggressive timelines and complex requirements.
• Support the implementation of scalable billing platforms designed to accommodate evolving pricing and packaging models.
• Coordinate the design and rollout of a unified customer data model spanning Salesforce and downstream operational systems.
• Contribute to data governance and cataloging initiatives that support data lineage, stewardship, and enterprise reporting.
• Maintain a single source of truth for initiative status, dependencies, risks, decisions, and ownership across programs.
• Analyze cross-system dependencies and proactively identify potential downstream impacts to reduce risk and avoid rework.
• Facilitate architecture, design, and integration reviews, ensuring decisions are technically sound and aligned with long-term objectives.
• Challenge solutions that introduce technical debt and advocate for approaches that address root causes and improve system health.
• Partner closely with Engineering Managers and Product Managers to remove blockers, drive alignment, and keep teams focused on outcomes.
• Develop executive-ready program updates, dashboards, and decision briefs that clearly communicate progress and issues.
• Translate complex technical topics into actionable business recommendations for leadership stakeholders.
• Surface risks and trade-offs early, enabling informed decisions and minimizing surprises at the executive level.
• Capture decisions, document ownership, and ensure accountability through execution and follow-through.
• Establish and maintain an efficient operating cadence across multiple programs, including meetings, reviews, and checkpoints.
• Drive predictable communication rhythms that reduce reporting overhead and meeting fatigue while maintaining transparency.
• Improve program visibility and clarity without introducing unnecessary process or bureaucracy.

Essential Skills

• Proven experience in technical program management with a focus on complex, enterprise-scale initiatives.
• Hands-on expertise in enterprise systems implementations, including planning, execution, and stabilization.
• Strong knowledge of NetSuite ERP, including experience with ERP modernization and re-implementation efforts.
• Deep understanding of systems integrations and APIs, with the ability to assess integration designs and dependencies.
• Experience working within the Salesforce ecosystem and coordinating solutions across Salesforce and downstream systems.
• Solid grounding in enterprise architecture principles and practices, with the ability to participate in architecture reviews.
• Demonstrated ability in executive stakeholder management, including presenting updates and recommendations to leadership.
• Proven cross-functional program leadership skills, collaborating effectively with engineering, product, architecture, and business systems teams.
• Strong project management capabilities in technical environments, including documentation of implementation details and decisions.

Additional Skills & Qualifications

• Ability to operate effectively at both strategic and execution levels, moving seamlessly between high-level planning and detailed delivery.
• Skill in developing clear, concise dashboards and decision briefs tailored for executive audiences.
• Experience reducing friction for engineering teams by streamlining communication, clarifying priorities, and removing blockers.
• Comfort working in fast-paced transformation initiatives with significant executive visibility and expectations.
• Strong analytical and problem-solving skills for assessing cross-system impacts and identifying root causes.
• Ability to challenge assumptions constructively and advocate for technically sound, long-term solutions.
• Experience working within lean operating structures that emphasize ownership, accountability, and decisive action.
• Excellent written and verbal communication skills for translating complex technical concepts into business-focused narratives.

Work Environment

This role is fully remote within the United States and follows a Monday–Friday schedule, working approximately 40 hours per week with no overtime expected. You will use your personal laptop to perform your work. The environment is highly collaborative, with frequent interaction across Engineering, Product, Architecture, Business Systems, and Executive Leadership teams. You will operate in a fast-paced transformation setting with significant executive visibility, where initiatives are high-impact and timelines are aggressive. The operating structure is lean and focused on ownership, accountability, and efficient decision-making, offering the opportunity to influence future-state architecture for ERP, billing, customer data, and governance platforms while working in a culture that values technical rigor and clear communication.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• Medical, Dental & Vision
• 401(k)/Roth
• Basic/Supplemental Life & AD&D
• Short and long-term disability
• HSA & DCFSA
• Transportation benefits
• Employee Assistance Program
• Company Paid Time off or State Sick Leave

This is a Contract position based out of Bellevue, WA.

The pay range for this position is $45.00 - $55.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may be subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Bellevue,WA.

This position is anticipated to close on Sep 11, 2026.