Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has proudly served customers for over 9 years and has grown into a team of 13 across two office locations. As a family-owned and operated agency, we've built our success on strong relationships, exceptional customer service, and creating opportunities for our team members to grow and succeed.

Giving back is an important part of who we are. Our agency actively supports local charities and community initiatives, and we take pride in making a positive impact both inside and outside the office.

For our team, we offer health benefits, a 401(k), licensing costs paid up front, and a strong commitment to work-life balance. We believe that investing in our team creates an environment where people can build rewarding, long-term careers.

Our culture is energetic, supportive, and growth-oriented. We work hard, celebrate success, and genuinely enjoy spending time together as a team. We're looking for individuals who are coachable, motivated, and eager to grow both personally and professionally. If you're looking for an opportunity where your contributions matter and your success is supported, we'd love to meet you.

"Money doesn't buy happiness, but happy people are usually successful and make money. My job is to provide an environment where my employees want to show up every day, create a positive culture, and thrive." – Robbie Anderson, Owner/Agent

 
ROLE DESCRIPTION:
Robbie Anderson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

 
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. 

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.