Data Center Technician - Technical IT 2

Job Title

Job Description

Required Skills & Experience

Basic knowledge of computer hardware, servers, and components

1 year of experience supporting IT equipment or related technology

Basic understanding of Microsoft Office applications (Outlook, Excel, Word)

High school diploma, GED or equivalent

Must have their own vehicle as they will be required to move between buildings as needed (close by but not walkable)

Nice to Have Skills & Experience

Previous Microsoft experience

Previous datacenter experience

Job Description

Remove network cables as part of a datacenter decommission

Run/Label/Stage Power & Networking cables

DBD removal only (does not perform any scanning)

Follows procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance from Datacenter Technician Leads

Prepares, stages, sets up, and performs basic startups and shutdowns for hardware following written instructions, checklists, guides, standard procedures, and with guidance from Datacenter Technician Leads

Physical audits of datacenter assets

Prepares, stages, sets up, and performs startups and shutdowns (e.g. racks hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and e-mails

Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs)

Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components

Decommissions hardware for simple changes and refreshes (e.g. memory upgrades, OS rebuilds) following standard procedures with minimal guidance

Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads