Business Services Consultant - Workforce Operations

A client of Innova Solutions is immediately hiring for a Business Services Consultant – Workforce Operations.
 
Position type: Full-time, Contract (W2)
Duration: 12 Months Contract w/ extension.
Location: Charlotte, NC/ Minneapolis, MN – 3 days onsite
 
Overview: Client is seeking a detail-oriented Business Services Consultant to support workforce operations, governance, and planning across a global technology organization. This role is ideal for someone who enjoys working within structured processes, managing workforce requests, tracking approvals, and delivering executive reporting. You will partner with Technology, Human Resources, Finance, Recruiting, and Workforce Management teams to ensure workforce activities move efficiently while maintaining accuracy, compliance, and visibility throughout the process.
 
As a Business Services Consultant – Workforce Operations, you will:
 
Day to Day Responsibilities:

• Review, validate, and process workforce-related requests before they move through approval workflows.
• Manage checklist-driven activities and ensure all required process steps are completed accurately.
• Reconcile data across multiple systems to maintain consistency and identify discrepancies.
• Track workforce requests, hiring activities, and approvals while providing regular status updates.
• Compile workforce reports, dashboards, and presentations for leadership using workforce and recruiting data.
• Support workforce planning activities, including headcount tracking, hiring forecasts, and organizational updates.
• Partner with Technology, Finance, Human Resources, Recruiting, and Workforce Management teams to ensure requests align with business priorities.
• Identify opportunities to improve operational processes, increase efficiency, and enhance workflow visibility.
• Create executive presentations and communicate workforce insights, risks, and recommendations.
• Support strategic workforce initiatives, governance activities, and special projects as needed.

 
The ideal candidate will have:

• Experience supporting workforce operations, business services, business operations, workforce planning, program coordination, organizational effectiveness, change management, or process improvement.
• Experience working within structured workflows, approval processes, request management, or operational support functions.
• Excellent organizational skills with exceptional attention to detail.
• Experience reconciling information across multiple systems and ensuring data accuracy.
• Ability to compile data from multiple sources and provide clear status reporting to stakeholders.
• Proficiency with Microsoft Excel for data analysis and reporting.
• Experience creating presentations and executive summaries using Microsoft PowerPoint.
• Ability to manage multiple priorities while maintaining accuracy in a fast-paced environment.

 
Qualified candidates should APPLY NOW for immediate consideration!
This position is only open to applicants who can be engaged on a W-2 basis.
Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
 
Devanshi Sahay
View phone number on apply.j-vers.com
View email address on apply.j-vers.com
 
PAY RANGE AND BENEFITS:
Pay Range*: $41- $46 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
 
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
 
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
 
Recent Recognitions:
Named One of America’s Best Employers for New Grads by Forbes (2024
Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications
 
Website:
 
Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at View email address on apply.j-vers.com or View phone number on apply.j-vers.com. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
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