Service Support Specialist

Starting pay: $18-24 per hour Unlock Your Potential as a Service Support Specialist! Position Summary Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbone of our branch, tackling a variety of tasks across all departments. Essential Functions Assist dispatch in creating work orders, maintaining billing notes, and inputting new equipment data. Handle clerical duties like scanning, filing, and managing daily mail. Welcome and guide customers in tagging their equipment for repairs. Manage UPS shipments, ensuring accuracy and proper documentation. Ensure components are stored correctly in the warehouse or attached to Service Work Orders. Prioritize safety and follow our accident prevention procedures. Embrace new challenges assigned by the Branch Manager. Responsibilities of the Position Team Player: This is a non-supervisory role, reporting to the Branch Manager. Decision Influencer: Your actions can impact people, finances, and our organization's reputation. Minimum Qualifications High School diploma or its equivalent. Two years of education and/or experience in a related field. Strong customer service, communication, and problem-solving skills. Successful completion of a pre-employment drug screen and criminal background check. Prioritize safety in all you do. Excel at working independently with minimal supervision. Physical Demands Primarily work in a typical office environment. Light lifting of office equipment, supplies, and boxes may be needed. Mix of sitting, walking, and standing throughout your day. Comfortably operate computers and office equipment. Ready to unlock your potential as a Service Support Specialist? Join our team, where your dedication and skills make all the difference. Apply now and be part of something exceptional! General Parts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #dispatcher #customerservice #billing #J-18808-Ljbffr