Help Desk Technician at Southern States, LLC Hampton, GA
Itlearn360
Help Desk Technician job at Southern States, LLC. Hampton, GA. Job Summary The Help Desk Technician is responsible for providing Tier1 desktop support to internal customers. Responsible for configuring and troubleshooting hardware, software, and telecommunication systems. This is the perfect entry level opportunity for an energetic, and inquisitive person. College or Trade School students with an eagerness to learn, a can-do attitude and looking to expand his/her IT skills are welcome to apply. Essential Duties Assist end-users with Help Desk Support – identify, research, and resolve technical problems. Provide technical assistance and support to inquiries and issues related to computer systems, software, and hardware. Support numerous hardware configurations and platforms including Desktops, Laptops, Copiers, etc., including troubleshooting and maintaining network printers. Provide support over the phone, remote desktop, face to face, and walk-ups. Respond to email messages for customers seeking help in a timely manner. Install, modify, configure, troubleshoot, and repair computer hardware and software as assigned by IT Manager. Clean up computers and printers. Set up user accounts. Document/update processes as needed. Properly escalate unresolvable issues to the highest level of support needed. Follow up with customers to ensure issue has been resolved. Maintain a high level of customer satisfaction. Participate in biweekly Microsoft Teams meetings. Minimum Qualifications Education: High school or equivalent Understanding of applicable computer systems, such as Microsoft Office, Outlook, and function specific software Ability to explain technology in an easily understood manner Self-directed and able to work independently and with a team Fast learner, pays attention to detail, and able to use consistent good judgment Must possess excellent communication and customer service skills The ability to properly lift and move heavy office automation equipment (copiers, printers, desktop PCs, etc.) Performs other duties as assigned. #J-18808-Ljbffr Itlearn360
- Southern States, LLC in Hampton, GA is seeking a Help Desk Technician to provide Tier 1 desktop support for internal users. The role involves configuring hardware and software, troubleshooting systems, and learning on the job in a fast-paced environment. You will support...SuggestedRemote work
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Fairway Management
Hampton, GAmore than 2 months ago - Southern States, LLC in Hampton, Georgia is seeking a Sourcing Specialist I to manage vendor relationships, control costs, and forecast supply needs. This role emphasizes strategic thinking, negotiation, and teamwork. The ideal candidate must have a Bachelor's degree and...SuggestedWork at office
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- ...record, including attendance. Preferred Qualifications: Experience in heavy equipment manufacturing. Strong background in blueprint reading and interpretation. APICS or CPM certification. Experience with Microsoft Business Central. #J-18808-Ljbffr Southern States LLCPart time
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...collaborating with and supporting each other for the good of Southern States. Continuous Improvement. We will be open to learning and change... ...account POSITION SUMMARY The Southern States LLC Maintenance Mechanic 5p erforms maintenance service and repairs...Full timeTemporary workFor contractorsShift workDay shiftSouthern States, LLC
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- ...required to load new parts, and release BOMs to production. Help manage SFDC opportunities. Conduct process training as... ...products. Proficient with AutoCAD / SolidWorks Significant Utility Industry Experience Customer Contact Relationships Southern States, LLCImmediate start
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Fayetteville, GA22 days ago $20.26 per hour
...collaborating with and supporting each other for the good of Southern States. • Continuous Improvement. We will be open to learning and... ...with Verizon Wireless POSITION SUMMARY The Southern States LLC Assembly Specialist assists in the assembly, repair or testing...Hourly payFull timeTemporary workShift workDay shift$15 - $20 per hour
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