Secret Shopper
ZoomInfo Talent Autopilot
Job Description
Job Description
The Secret Shopper role involves evaluating customer experiences and service quality at various retail locations, primarily focusing on banks. As an individual contributor, the Secret Shopper conducts assessments independently on a monthly basis, providing detailed feedback to improve business operations.
Responsibilities
- Conduct store evaluations at bank locations
- Submit detailed reports using paper forms
- Maintain confidentiality during evaluations
- Adhere to monthly assignment schedules
- Provide objective and accurate observations
Vacancy posted more than 2 months ago
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