Customer Service Rep

Job Description

The HT Group is seeking a dependable Customer Service Representative for a client in Beaumont, TX, to provide excellent customer service and support daily office operations. The ideal candidate will have experience working directly with the public and a strong commitment to customer satisfaction.\n
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Position Overview
Employment Type: Contract-to-Hire\n
Schedule: Monday–Friday, 8:00 AM–5:00 PM\n
Pay Rate: $18/hour\n
Anticipated Start Date: November 30, 2026\n
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Key Responsibilities
• Answer incoming calls and respond to customer emails.\n
\n • Assist customers with orders, account setup, and billing inquiries.\n
\n • Process invoices, gift cards, and customer requests accurately.\n
\n • Address customer concerns with patience and professionalism.\n
\n • Maintain accurate customer records and account information.\n
\n • Provide general office and administrative support as needed.\n
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Qualifications & Skills
• High school diploma or GED required.\n
\n • Previous face-to-face customer service experience required.\n
\n • Strong verbal and written communication skills.\n
\n • Strong customer service and communication skills with a positive, professional attitude.\n
\n • Basic computer skills, attention to detail, and ability to multitask.\n
\n • Dependable, flexible, and team-oriented with a willingness to learn.\n
\n • Must pass a background check and drug screen. Background check must not include felony, violence, or theft convictions.\n
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If you meet the qualifications, please submit your resume for immediate consideration.
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