Big Woods Restaurant Group: Maintenance Manager

Big Woods Restaurants, a beloved local brand with deep roots in Indiana, started as a single location and has since grown into a family of 5 locations. We're proud to serve communities across the state, including Nashville, and we believe that every guest who steps through our doors deserves more than just a meal-they deserve an unforgettable experience.

Job Overview:

We are seeking a highly skilled and motivated Multi-Restaurant Maintenance Manager to oversee the maintenance and repair operations across multiple restaurant locations. This role requires a hands-on leader with extensive experience in facility management, vendor coordination, preventive maintenance, and troubleshooting. The ideal candidate will be proactive, organized, and able to efficiently manage resources to ensure all locations are operating at optimal performance, safety, and compliance levels.

Key Responsibilities:

• Maintenance Management: Oversee the day-to-day maintenance needs of all restaurant locations, ensuring that all equipment, HVAC systems, plumbing, electrical, and general facilities are functioning properly.
• Preventive Maintenance: Develop and implement preventive maintenance schedules for equipment and building systems to minimize downtime and extend the lifespan of assets.
• Vendor Coordination: Manage relationships with external service providers and contractors, negotiating contracts, scheduling work, and ensuring that all repairs and services are completed promptly and to specification.
• Budget Management: Develop and manage the maintenance budget for all locations, ensuring cost-effective solutions while maintaining the quality of services.
• Emergency Response: Act as the primary point of contact for all emergency repair issues. Ensure a rapid response to unexpected breakdowns and urgent repair needs, minimizing operational disruption.
• Compliance & Safety: Ensure all facilities meet local health, safety, and fire regulations. Conduct regular inspections and audits to ensure compliance with all industry standards and company policies.
• Team Leadership: Supervise and lead a team of in-house maintenance staff, providing training, direction, and performance feedback to ensure high-quality work standards.
• Reporting & Documentation: Maintain accurate records of maintenance activities, including work orders, repair logs, and inventory management. Provide regular reports to upper management regarding maintenance status, issues, and improvements.
• Collaboration: Work closely with restaurant management teams to understand their needs and provide timely support for repairs or upgrades that enhance operational efficiency.

Qualifications:

• Education & Experience:
  • High school diploma or equivalent required. Associate's degree in Facility Management, Engineering, or a related field is preferred.
  • Minimum of 5 years of experience in maintenance management, with at least 2 years of experience managing multiple locations.
  • Experience in the restaurant or hospitality industry is highly preferred.
• Skills:
  • Strong knowledge of building systems, including HVAC, electrical, plumbing, refrigeration, and general construction.
  • Proficient in using maintenance management software (CMMS) and other related tools.
  • Strong organizational and time-management skills.
  • Ability to manage budgets, track costs, and optimize resources.
  • Excellent leadership and communication skills, with the ability to work effectively with multiple teams.
  • Ability to troubleshoot and solve problems quickly and effectively.
  • Knowledge of local and national building codes and safety regulations.

Working Conditions:

• Full-time position with some on-call requirements for emergency maintenance.
• Must be available for occasional evening, weekend, or holiday work depending on operational needs.
• Travel between multiple restaurant locations will be required.
• Must be able to lift up to 50 lbs and perform physical tasks such as inspecting equipment and climbing ladders.

Benefits:

• Medical, vision and dental insurance
• Critical illness, life and disability insurance
• 401K at one year of employment
• Discounts on meals and merchandise
• Cell phone stipend
• PTO