Guest Service Representative
Arizonacharliesdecatur
- # Guest Service RepresentativeApplylocations: Arizona Charlies Decaturtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-01339At Arizona Charlie's, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.**Job Description Summary:**Summary: As a Guest Service Representative, you are the welcoming face of our organization and play a vital role in creating positive, lasting impressions for every guest. You are responsible for efficiently managing the check-in process and handling front desk transactions, including payment collection, with accuracy and professionalism. Your attentiveness and friendly demeanor ensure smooth operations while maintaining the highest standards of guest satisfaction, directly contributing to the overall success and reputation of our organization.**Job Description:****Essential Functions and Responsibilities:*** Provide timely and courteous guest service consistent with the company’s guest service culture* Provide timely and courteous guest service consistent with the company’s guest service culture* Assign guest rooms in accordance with current policies and procedures* Process guest check-outs and handle account postings accurately and efficiently* Manage cash flow in assigned bank, including performing accurate financial transactions* Handle special guest requests and resolve complaints to ensure complete guest satisfaction* Maintain up-to-date knowledge of hotel occupancy, in-house groups, and special events to support front desk operations* Assist other departments with guest-related needs to ensure seamless service* Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position* Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards* Perform other duties as assigned**Qualifications*** 6 months of experience in a similar role or with relevant transferrable skills preferred* Strong guest service abilities and proven track record of delivering exceptional service* Ability to follow instructions and complete tasks accurately in a fast-paced environment* Strong communication skills and willingness to work as part of a team* Committed to fostering a respectful, inclusive, and safety-conscious work environment* Ability to access and input information using a moderately complex computer system* 10-key touch proficiency preferred**Requirements*** At least 18 years of age* High School Diploma or equivalent preferred* Ability to effectively communicate in English, both written and verbal* Obtain and maintain all work cards as required by the company* Verify right to work in the United States**Work Cards*** None**Physical Requirements*** *Occasionally push, pull,* lift and/or carry up to 10lbs. at floor, knee, waist, and chest levels* *Occasionally* squat, kneel, reach, bend, twist* *Regularly* work with a computer* *Frequently* stand and walk for prolonger periods* Ability to communicate using in-person speech, radios, and telephone* Ability to hear, understand, and distinguish speech and/or other sound in person• Constant use of hearing and vision, ability to distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity**Work Environment Potential Conditions*** Indoor* Smoky* Noisy* Bright flashing lights* Hot & cold temperatures* Slippery surfaces* Exposure to dust, fumes and/or gases**Disclaimer**The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one? If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
- J-18808-Ljbffr Arizonacharliesdecatur
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Service Representative in Phoenix, AZ vacancy
- ...Additional Information Job Number 26107449 Job Category Rooms & Guest Services Operations Location 340 N 3rd St, Phoenix, Arizona, United States, 85004 VIEW ON MAP ( Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY...SuggestedFull timeLocal areaRemote workShift work
Marriott
Phoenix, AZ1 day ago $14.5 - $18 per hour
...Join Our Growing Family The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the...SuggestedHourly payNothing Bundt Cakes
Phoenix, AZ3 days ago- ...Guest Service Representative Home2 Suites By Hilton - Phoenix, AZ is a franchised hotel, managed by First Call Hospitality. As an established hotel management company, First Call Hospitality has developed, owned or managed over 50 properties that offers its employees...SuggestedLocal areaWork from home
Home2 Suites By Hilton - Phoenix, AZ
Phoenix, AZ1 day ago - ...Advancement Opportunities Competitive Compensation Job Summary 2 PM-10 PM Shift We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the...SuggestedFlexible hoursShift work
Teshara Investments
Youngtown, AZ1 day ago $14.5 - $18 per hour
...for advancement Paid time off Training & development Free food & snacks The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and...SuggestedHourly payLocal areaNothing Bundt Cakes
Phoenix, AZ3 days ago- ...Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members...
$26 - $28 per hour
...as #1 Apartment Operator in the country, based on resident survey scores through the Kingsley Survey program! What is a Guest Services Representative at AVE? Guest Services Representatives are the face of AVE and are responsible for setting a great first impression to...Hourly payPermanent employmentFull timeTemporary workPart timeRelocationFlexible hours- ...PT Guest Services Representative Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven by a...Part timeWork at officeLocal areaFlexible hours
Phoenix Suns
Phoenix, AZ3 days ago - ...Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations,... ...regarding property amenities, services, and hours of operation, and local areas... ...Additional Information Overnight Guest Services Representative at The Canyon Suites at The Phoenician,...Part timeLocal areaRemote workShift workNight shift
Marriott International Inc
Phoenix, AZ5 days ago - ...business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage... ...stunning views of Camelback and Mummy Mountain. Overview: The Guest Service Agent is responsible for providing attentive, courteous...Hourly payWorldwideFlexible hoursShift work
The Brix Hotel
Paradise Valley, AZ1 day ago - ...POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Weekly payMinimum wageLocal areaAll shifts
Extended Stay America
Phoenix, AZ9 hours ago - ...Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards...
Peachtree Group
Phoenix, AZ2 days ago - Page Mechanical Group, Inc. is seeking a proactive Guest Services Agent for our Rock Springs resort in Arizona. You’ll greet guests, handle check-ins/outs, reservations, and guest inquiries to ensure a smooth outdoor hospitality experience. Responsibilities include concierge...Flexible hoursAfternoon shift
- ...requires availability for overnight shifts and will involve managing guest arrivals, departures, and travel bookings for visitors at... ...The ideal candidate should have a minimum of one year in customer service or hospitality, and must be a full-time GCU student. This role is...Full timeNight shift
Grand Canyon University
Phoenix, AZ5 days ago - ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payPart timeLocal areaAll shifts
- Crescent Hotels & Resorts is seeking a Front Desk Associate in Phoenix, AZ. You will warmly greet guests, manage the registration process, and assign rooms to meet guest needs while promoting Crescent programs. You will handle payments, balance the house bank, and respond...
- Peachtree Group is seeking a Guest Service Agent to greet guests, handle check-ins/outs, and manage payments in a friendly, professional manner at a Phoenix area property. The role emphasizes high service standards and timely responses to guest requests. The position supports...
- Crescent Hotels & Resorts in Phoenix is seeking a friendly Front Desk Associate to welcome guests, manage check-in/check-out, and process payments accurately. You will input guest information, assign rooms, and answer inquiries about local attractions. The role requires...Local area
$16 per hour
...Job Description Job Description Hotel Guest Service Representative Part Time, Courtyard Happy Valley Phoenix North Join a 2025 USA Today Top Workplace Winner! Starting at $16.00/hour, experienced candidates may qualify for a higher wage Looking for someone...Daily paidPart timeWork at officeWorldwideFlexible hoursShift work2 days per week- ...Job Description Job Description Job Summary: We are seeking a Guest Service Agent to join our team. The Guest Service Agent will be responsible for providing friendly and efficient customer service to all guests, including answering inquiries, making reservations...
- ...their community as the first point of contact with our residents, families, visitors, and guests. This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating...Work at officeFlexible hours
Cogir Senior Living
Peoria, AZ3 days ago - ...Membership Concierge III The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the...
Life Time Fitness
Phoenix, AZ4 days ago - ...Membership Concierge II As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our...
Life Time Fitness
Peoria, AZ1 day ago - ...Property Company is one of the United States' most respected full-service residential property companies, operating a successful... ...contractors and visitors as needed.Conduct yourself in a manner representative of the quality of our product. You will be a primary contact...For contractorsCurrently hiring
Willow Bridge Property Company
Phoenix, AZ3 days ago - ...person, hands-on assistance for employees moving to the Phoenix area, including housing searches, area tours, and setup of essential services. Ideal candidates have deep local knowledge, strong interpersonal skills, and a passion for helping clients navigate a major life...Part timeSeasonal workLocal areaRelocationRelocation package
Relocity Inc
Phoenix, AZ4 days ago $16 - $18 per hour
...are an outgoing, friendly office professional and want to work in a fast-paced office environment, keep reading. Our Client Service Specialists are responsible for - Scheduling and Lead Management- you will be responsible for customer communications while...Work at officeImmediate startMonday to FridayMr Handyman
Phoenix, AZ2 days ago- ...The Charles Schwab Corporation in Phoenix, AZ is seeking a dedicated PET representative to deliver concierge-level service for UHNW clients, assisting with pledged asset lines, mortgages, and other banking services. You will work closely with Senior Bankers and partners...
The Charles Schwab Corporation
Phoenix, AZ4 days ago - A remote coordination company is expanding its team and seeking a Work-From-Home Client Care Coordinator. This role involves assisting clients with travel arrangements and managing itineraries. Ideal candidates will have strong communication and client-support skills, attention...Remote workWork from homeFlexible hours
Hopesglobalgetaways
Phoenix, AZ4 days ago - ...team lead Develop suggestions for improvement according to objectives Stay informed about changes in industry, products and services Concierge requirements are: ~3+ years' experience of working in a Customer Service position ~ Solid experience with research...Temporary work
Print Club
Phoenix, AZ1 day ago - ...SummaryThe Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property... ...communication between residents and community representative is open and effectiveAssist with resident events...Weekly payFull timeStart working todayWork at officeLocal areaFlexible hoursAfternoon shift
RPM Living
Phoenix, AZ2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Representative. Be the first to apply!
Related searches
- hotel guest service agent Phoenix, AZ
- hotel concierge Phoenix, AZ
- guest service ambassador Phoenix, AZ
- guest service support expert Phoenix, AZ
- guest services associate Phoenix, AZ
- guest service Phoenix, AZ
- seasonal guest services representative
- overnight guest service representative
- guest services agent winter seasonal
- guest services representative