Repair Specialist

As a certified Safelite Repair Specialist I, you will utilize our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with your can‑do attitude, caring heart, and service mindset while striving to bring unexpected happiness to your customers by completing jobs with only the highest quality standard in mind. Responsibilities Learn to repair vehicle glass (in the classroom and hands‑on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. Repair chips, cracks and other auto glass related issues on customer vehicles. Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items to customers. Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in the company vehicle and shop. Safely operate company and customer vehicles, company‑issued tools and chemicals utilized throughout the workday. Perform other duties as assigned. Comply with all policies and standards. What You'll Get Competitive weekly base pay starting at $23/hour. A benefits package valued at more than $10k* (including a 401(k) plan with company matching, medical coverage plans, paid time off (PTO), company holidays and paid volunteer days). Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you’ll need to be successful. View all health, wealth and life offerings at . Education Qualifications High School Diploma, GED or equivalent (preferred). Valid state‑issued driver’s license and any other licenses required to operate a company vehicle. On‑the‑job training/completion of Safelite SafeTech™ certification. Experience Qualifications Must be 18 years of age or older. Skills and Abilities Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 to 50 lbs. Ability to stand for extended periods, work in tight spaces, bend and twist body. Ability to use a variety of hand tools and power tools safely and effectively. Ability to operate a motor vehicle in accordance with all federal, state and local laws and agree to be monitored via camera or video surveillance. Maintains professionalism and passion for providing outstanding customer service and exceeding expectations. Ability to safely work outside in a variety of weather conditions and extreme temperatures for extended periods. Ability to work with chemicals (including but not limited to flammable chemicals) as required. Ability to work scheduled days with flexibility on start and end times to accommodate customers’ needs. Problem‑solving and ability to troubleshoot issues independently and collaboratively. Ability to read, write and interpret the English language and technical directions. Ability to communicate orally (via phone) and in writing (via computer or other electronic means). Ability to maintain a professional appearance, adhering to company uniform and PPE policies. Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition. This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance. Base pay range: $19.75 - $30.00 USD per hour. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers . Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. Apply through your Workday account if you are already a member of the Safelite team. #J-18808-Ljbffr PVH (Tommy Hilfiger/Calvin Klein)