RN - Urgent Care

Pay range: $46.00 - $69.00

Urgent Care Clinic - Bend South Clinic Relief Differential: 15%

ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Registered Nurse - Urgent Care

REPORTS TO POSITION: Clinic Supervisor or Manager

DEPARTMENT: Urgent Care

DATE LAST REVIEWED: August 2026

OUR VISION: Creating America's healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENT SUMMARY:

St. Charles Health System encompasses practices in three Central Oregon counties and numerous specialties including family care, internal medicine, obstetrics and gynecology, pediatrics, immediate/urgent care, cardiology, pulmonology, rheumatology, general surgery, cancer care, and sleep medicine. We encourage collaboration between clinical and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care.

POSITION OVERVIEW:

The Registered Nurse - Urgent Care provides quality patient and family centered care as a member of the health care team in accordance with St. Charles Health System mission, philosophy, policies, and procedures. Applies standards for professional nursing practice and focuses clinical care to enhance the experience for patients, families, and all others. This position does not directly supervise any caregivers.

LOCATION:

If mutually agreeable, nurses may work at multiple clinic locations at the request of leadership to fulfill short term, immediate staffing needs. Relief nurses, however, will be required to work at multiple clinic locations at the request of leadership.

ESSENTIAL FUNCTIONS AND DUTIES:

Functions as staff nurse during regularly scheduled shifts. Maintains flexibility and readiness to work in multiple clinic locations either at the request of, or in mutual agreement with, leadership. Assists leadership with quality control for point-of-care tests performed on-site. Performs point-of-care lab tests in accordance with lab protocol. Assists leadership with ordering and maintaining daily inventory of supplies and pharmaceuticals. Maintains and demonstrates an in-depth knowledge of nursing principles, practices, standards, and techniques, and applies this knowledge in accordance with St. Charles Health System policies and work instructions and within the laws and regulations governing nursing practice in the State of Oregon. Assesses the patient's condition and needs using critical thinking and clinical judgment: set outcomes; implements appropriate nursing actions and collaborates with other disciplines to meet the patient's/family's physical, emotional, spiritual, social, and intellectual needs; and evaluates patient's progress. Demonstrates awareness of and supports St. Charles Health System's departmental and operating unit goals through participation in continuous quality improvement and departmental activities. Participates in activities that promotes professional growth and development of self and others. Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver. Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience. Provides a therapeutic presence in service to others by purposefully responding to the needs of patients in a caring way, including introducing oneself and explaining role in patient’s care, asking the patient his or her preferred name, sitting with the patient to determine his or her care goals, active listening, and communicating effectively and appropriately through touch, eye contact, etc. Provides and maintains a safe environment for caregivers, patients and guests Documents all patient care with proficiency in compliance with hospital policies and regulatory agencies Calculates dosages and administers medications accurately in accordance with the organization’s policies and procedures for medication administration. Communicates (both written and orally) effectively and maintains professional relationships with caregivers, medical staff, patients, and guests. Identifies work-related problems with possible solutions and implements solution(s) (within scope of practice), when appropriate. Responsible to manage the patient’s experience by clarifying, integrating, and coordinating the roles of interdisciplinary team. Assists with implementation of clinical practice changes. Functions as role model for clinical and process excellence, customer service, and the Healing Healthcare philosophy. Supports the vision, mission and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION:

Required: As required by licensure. Preferred: BSN degree.

LICENSURE/CERTIFICATION/REGISTRATION:

Required: Current Oregon RN license. BLS/CPR. PALS and ACLS within 3 months of hire. Preferred: Ambulatory Care Nurse - Board Certified (AMB-BC).

EXPERIENCE:

Required: Emergency internship, urgent care, critical care experience, or previous experience as EMT Intermediate or Paramedic. Preferred: N/A

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System. Excellent organizational and multi-tasking skills. Strong team working and collaborative skills. Strong analytical, problem solving and decision-making skills. Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Standing, walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, lifting/carrying/pushing/pulling 1-25 pounds. Occasionally (25%): Bending, stooping/kneeling/crouching, reaching overhead, grasping/squeezing, whispered speech level Rarely (10%): Climbing stairs Never (0%): Climbing ladder/ step-stool, lifting/carrying/pushing/puling 25-50 pounds, operation of motor vehicle Exposure to Elemental Factors Rarely (10%): Wet/Slippery Area, chemical solution Never (0%): Heat, cold, noise, dust, vibration, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP

Schedule Weekly Hours: 0 Caregiver Type: Relief Shift: First Shift (United States of America) Is Exempt Position? No Job Family: NON CONTRACT RN SCMG CLINICS Scheduled Days of the Week: Shift Start & End Time:

St. Charles Health System is a private, nonprofit organization, dedicated to providing high-quality care and the latest in health care technology to the communities it serves. Headquartered in Bend, Ore., St. Charles is an integrated delivery system, with a strong focus on population health, that provides a full range of evidence-based health care services within a 32,000-square-mile area in Central and Eastern Oregon. The health system owns and operates a trauma level II, tertiary referral center in Bend, a trauma level III, type B rural hospital in Redmond, and trauma level IV critical access hospitals in both Prineville and Madras. As the largest employer in Central Oregon, St. Charles Health System and St. Charles Medical Group care for our communities in more than two dozen outpatient clinics and in more than 20 specialty areas of medicine.

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