Night Auditor

Hilton Garden Inn Detroit Downtown Hilton Garden Inn Detroit Downtown is located in downtown Detroit. Essential Job Functions Deliver unparalleled service, courtesy, and care to our guests by responding promptly and effectively to guest questions and requests Demonstrate exceptional attention to detail in preparing daily Food & Beverage revenue reports, and in creating and balancing PMS reports for revenue and settlement accounts Make corrections and adjustments via the PMS and handle all computer problems that might occur throughout the shift Enter revenue, expenses, and allowances into the computer system to generate daily reports, including the Guest Ledger Summary and the Daily Restaurant Summary Efficiently conduct check‑ins, check‑outs, and promptly answer phone calls with professionalism and courtesy Resolve guest concerns with attentive service recovery Physical Demands Ability to lift, carry, push or pull 10 lbs Standing and moving about in the guest services and restaurant/bar areas throughout the shift Primarily standing for majority of shift Benefits Early Pay or Earned Wage Access – get paid before payday Medical, Dental, Vision Pet discount program Identity theft protection Pre‑paid legal support Flexible spending accounts Matched 401K Life, Critical accident or illness, Short‑ & Long‑term disability Paid time off, Wellness programs, Wonderful hotel discounts and more Qualifications Education: High school diploma or its equivalent Experience: Hotel experience preferred 1‑year experience as a Guest Services Agent required Knowledge of accounting operations such as accounts receivable, accounts payable, server service fees, etc. Basic mathematical skills to prepare financial reporting Full understanding and comfort working on a computer with MS Suite (Outlook, Word, Excel) CPR/First Aid Certification Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans. #J-18808-Ljbffr Spire Hospitality